Levity
Levity Automates Freight Email Operations
About
Discover a smarter method for handling freight email operations. Levity links to your inbox, sorts incoming emails, pulls out key details, and sends them to your TMS—freeing you to prioritize customer relationships over routine tasks. Watch it work. Used by rapidly expanding logistics firms. Levity provides straightforward connections for your apps and data sources. Pick from numerous ready-made integrations with popular tools like Gmail or Outlook. Getting started requires just a few clicks (no coding needed). Levity auto-classifies emails and attachments using your custom categories for seamless sorting, routing, and prioritization without manual labels. Extract vital data from emails and attachments (e.g. new loads). Eliminate manual copy-pasting. Summarize long documents, messages, and reports into concise overviews. Skip reading everything to deliver quick updates. Use a prompt on targeted data to generate tailored email replies. No more writing every response manually. Our Flow Builder delivers an intuitive drag-and-drop interface to set up, adjust, and test automated workflows of any complexity. Select output destinations for each task and enable the workflow for automatic handling.
Details
Levity is the perfect tool for non-technical users looking to automate their daily work and become more productive. With Levity, it’s easy to create an AI model that can classify text, images, and documents. All you need to do is plug and play with ready-to-use flow templates or build a custom model by training the AI with your own data. The possibilities are endless: you can use Levity to automatically label interested prospects in outbound email responses, route customer support tickets, moderate content, categorize your product inventory, analyze survey responses, and more! With Levity, you can save time and brain space on manual and tedious tasks, so you can focus on more important things. Try Levity and revolutionize the way you work—it’s the perfect tool for streamlining your daily operations and achieving more with less.
Key Features
- Automated email classification
- Custom connectors for popular tools
- AI-driven information extraction
- Document summarization
- Contextual email reply generation
- User-friendly Flow Builder
- Pre-built integrations
- No coding required
- SOC 2 compliance
- Data privacy and security
Use Cases
- Freight Brokers: Automate quoting process to reply to new quote requests 10X faster with Levity.
- Air Cargo Companies: Use Levity for automating email triage and direct order entry into TMS to meet SLA efficiently.
- 3PL Companies: Leverage Levity to provide immediate status updates to customers, reducing response time from 5 minutes to 1 minute.
- Logistics Managers: Automatically classify and prioritize incoming emails to streamline logistics operations.
- Operations Teams: Use Levity to reduce manual email processing and free up time for strategic tasks.
- Customer Service Teams: Enhance customer service by generating quick and accurate email responses.
- Data Analysts: Extract and analyze key information from emails without manual data entry.
- Business Owners: Optimize efficiency and focus on core business by automating repetitive email tasks.
- Tech-Savvy Professionals: Integrate custom business tools with Levity through its API for a tailored solution.
- Remote Teams: Maintain seamless operations and communication by automating email workflows with Levity.
Pros & Cons
Pros
- Purpose-built for logistics and supply chain, not generic AI automation
- No-code platform accessible to non-technical users
- Handles high email volumes (millions per month) with reliability
- Offers both pre-built integrations and custom Forward Deployed Engineering
- Provides analytics to identify automation opportunities before building
- Includes quality control and human-in-the-loop oversight
- SOC 2 compliant with strong data privacy measures
- Collaborative features allow cross-team development of automations
Cons
- Primarily focused on email-based communications, limiting use cases to text-heavy workflows
- Pricing may be high for small businesses or low-volume users (starting at $79/month per existing data)
- Requires initial setup and training of AI models for optimal classification accuracy
- Dependency on integrations may delay automation if custom connectors are needed
Frequently Asked Questions
How much does Levity cost?
Pricing starts at $79/month for self-serve users, with additional costs based on email volume ranging from $0.05 to $0.30 per email.
How does Levity ensure data privacy and security?
Levity ensures data privacy and security through annual audits and SOC 2 compliance. Data is solely used for analysis and not shared with third parties.
What tools can Levity integrate with?
Levity offers pre-built connectors for tools like Gmail, Outlook, and Hubspot, and supports over 5,000 tools via Zapier and Make. Custom API integrations are also available.
How do I set up Levity?
Setting up Levity involves connecting your apps, teaching AI Blocks your processes, configuring workflows in Flow Builder, and publishing the automated workflows.
What are AI Blocks?
AI Blocks are customizable components in Levity that can classify emails, extract information, summarize documents, and write replies based on your prompts.
Can Levity help with customer satisfaction?
Yes, Levity improves customer satisfaction by providing immediate status updates and reducing response times.
Is coding required to use Levity?
No coding is required to set up Levity. It offers a user-friendly interface for configuring integrations and workflows.
How does Levity handle email organization?
Levity automatically classifies incoming emails and attachments based on your custom categories, allowing for efficient sorting, routing, and prioritization.
Can Levity summarize documents?
Yes, Levity can condense lengthy documents, messages, and reports into concise summaries, saving you the time of reading through entire texts.
Does Levity support custom responses?
Levity can generate contextualized replies to emails by applying prompts to specific data, eliminating the need for hand-crafted responses.
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