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---
layout: page
title: Frequently Asked Questions

seo_description: |
    Discover how Font Club Belgica wants to be a plaftorm for Belgian type design. Discover who we are, what we do and all the ins and outs of our business.
seo_image: FCB_SEO_FAQ.jpg

---

# {{ page.title }}

* ## About Us

  ### {% include fcb %} aims to present a platform for the Typographic scene in Belgium.

  In a world with a myriad of Dutch, Swiss, American,... boutique type foundries there is limited
  Belgian representation. Belgians are known for being humble, understated rooted in history, but also
  very hardworking with a dash of dark humor. All qualities which are apparant in our library.

  The intent behind {% include fcb %} is to form a union of fonts, an outlet to promote the Belgian
  Type Scene. With three national languages, properly reflecting the complex nature of Belgium won’t
  be easy, but we will try our hardest. If you are a designer with a connection to our chaotic country
  and are you looking for an outlet for your type, do get in touch.

  The raison d’être of {% include fcb %} isn’t to make variations of Times, Caslon or the known Swiss
  Modernistic sans typefaces.

  You can expect weird and wonderfull typographic experiments. Join us by following is on the Socials channels. We promise we will try our hardest to suprise you.


* ## Our Team

  ### Dries Wiewauters

  > Creative Direction, Font Whisperer, Social Media, Mountain Runner

  Dries Wiewauters is interested in typographic systems that push the boundaries of design. He also
  has an affinity for type design that is rooted in history, but always tries to add something to the
  typographic canon.

  His type can be characterized as have a duality. It is inviting, yet hardworking. Friendly and
  approachable, whilst being versatile and hardworking.

  Being mostly self thought, after 15 years in the industry, Dries co-founded {% include fcb %}, to
  help mentor upcoming talent.
  Dries previously was a teacher at the KASK School of Arts Ghent.


  ### Frederik Berlaen

  > RoboFont Investor, Technical Wizard, Python Linguist, Type Lover, Flandrien

  Is Frederik Berlaen: a typedesigner that loves programming and scripting? Or coder that designs type?
  It doesn’t matter. Although mostly known for [RoboFont][RF], one of the leading font editors over
  the last decades, but also his work under the [TypeMyType][TMT] umbrella on [DrawBot][DRAWBOT] and
  many others. He does both equally well.

  Frederik helped launch {% include fcb %} to showcase this other side of his practice. You can expect
  experimental type rooted in history developend with a symbiotic relationship between hand written forms and digital automization.

  Frederik teaches graphic design at the [LUCA School of Arts][LUCA] Ghent and [ESAD Amiens][ESAD].
  He also is a guest lecturer at [KABK][KABK] and [Ecal][ECAL].

  [TMT]: https://typemytype.com/
  [RF]: https://robofont.com/
  [DRAWBOT]: https://drawbot.com/
  [LUCA]: https://www.luca-arts.be/
  [ESAD]: https://postdiplome.esad-amiens.fr
  [KABK]: https://www.kabk.nl
  [ECAL]: https://ecal.ch/

  ### Hermine Cooreman

  > WWW-Technician, SVG Manipulator

  Hermine Cooreman is a designer and developer that takes care of the some back end, and all frontend
  development of our online presence. Besides Font Club Belgica has worked on and still manages many client websites such as; Biennials, TV Producion houses, Theatre companies, Architects, Museums and many other in the cultural sector.


* ## Our Services

  ### As a foundry we offer 4 main services:

  * #### Library Fonts:

    These are the fonts that are part of our library. All the fonts you can license for your project.
    {% include mail a="info" %}


  * #### Tailoring Fonts:

    Similar to tailoring clothes, small adjustments can significantly enhance a font to meet the
    client’s needs perfectly. Interested in tweaking a few glyphs or incorporating the client’s logo
    into the glyph set? Contact us to explore the options: {% include mail a="typefaces" %}.

  * #### Bespoke Fonts:

    The perfect font doesn’t always exist, and sometimes, the ideal solution can’t be found off-the-shelf.
    There are numerous reasons to consider a custom font—explore them here. If you believe this path aligns
    with your brand’s vision, feel free to reach out to us for further details.
    {% include mail a="typefaces" %}

  * #### Logo Adjustments:

    Crafting exquisite and harmonious curves requires time and patience — we speak from experience!
    If you’re working on branding and seek assistance in refining your curves to perfection or aligning
    them with one of our fonts, schedule a meeting for more info: {% include mail a="info" %}.



* ## Contact

  * #### General

    For general inqueries please contact: {% include mail a="info" %}

  * #### Instagram:

    [instagram.com/fontclubbelgica](https://www.instagram.com/fontclubbelgica)




* ## Trial Fonts

  ### Get your hands on our fonts and test them:

  Trial fonts are provided for the purpose of evaluation by you and your clients during the design
  process. They should not be used to produce finished or commercial works.

  ### Are you a student that wants to use them for a school assignment?

  You may use trial fonts for the production of finished student work, although such work may not be
  distributed outside of the educational conext without purchasing the appropriate license. If at any
  point the work is repurposed for a commercial project, a standard license must be purchased.

  ### Where can I download them?

  You can download trials by selecting a Trial License at the bottom section of a typeface. You need
  to fill out your information to complete the check out proces, but they are free off charge.

  You can read the full terms of the [Trial EULA here](/assets/eula/Font-Club-Belgica_EULA-TRIAL-v1-0.pdf){:target="_blank"}.


* ## Payments

  ### Currency

  All our prices are in Euros, without VAT. Be aware that online currency tools use, constantly changing
  conversion rates, that might be different from your bank and thus actual prices may vary on the final invoice.

  ### Payment Process

  All purchases are handled securily by our payment partner [Pay Pro Global](https://payproglobal.com). Their platform accepts many
  different payment methods and automatically adds the specific VAT needed for your region. Regardless
  of payment method, you will receive an invoice from us in an email after purchase.

  ### Refunds

  Unfortunately, we generally don’t allow exchanges. However, if you accidentally purchased the wrong
  font and need to make a quick swap, you can email us at {% include mail a="support" %}. with the order
  number, and we’ll try to assist you (no promises though). Additionally, if you encounter any technical
  issues, please reach out to us, and we’ll do our best to resolve them promptly.

  ### Downloads

  Once you payment has been succesfully processed, you will receive an email with a .ZIP file containing
  your files. These email usually arrive immediately, but can take a few minutes. In the case that you
  would ever lose the files and the email, please get in touch via {% include mail a="support" %}.


  * #### Desktop Files:

    Fonts will be provided in either .OTF (individual styles) or .TTF format (variable fonts). These
    formats are compatible with both Mac, Windows and LINUX systems. For variable fonts, you’ll need
    software or a browser that supports them, which is typically found in most recent versions.

  * #### Web Files:

    Fonts will be provided in .WOFF and.WOFF2 formats. To access all features, such as Opentype Features
    and Variable type, a modern browser is required.

  * #### App Files:

    Fonts will be provided in .OTF and .TFF formats.

* ## Licensing
  ### What is a font license?

  A font license allows you to use (but not own) a typeface for a one-time fee. The license is tailored
  to your needs based on factors like media type, number of users, and client size. We’ll guide you
  through selecting the right parameters during checkout to ensure an accurate license and fee. Rest
  assured, we’ve simplified the process. For detailed information, refer to the End User License Agreement
  (E.U.L.A.) section below. By downloading our typefaces, you agree to the EULA’s conditions, which are
  relatively standard across all foundries. For any questions about the font license, please email us
  {% include mail a="licensing" %}.


  ### Our studio is working for a client.

  Who buys the license and who owns it?

  When you’re designing for a client, the client holds the license for the typeface. You’re authorized
  to use the typeface under their license. Just add both names during checkout. Either the client can
  purchase the license, or you can buy it for them, with compensation arrangements between you both
  (ie. you just add to your invoice when the project is delivered).


  ### Can a license be transferred to a different license holder or used for a different purpose after purchase?

  Licenses are tailored to specific circumstances and cannot be transferred or used for other purposes.
  However, we provide license upgrades to adjust parameters post-purchase. Since we don’t track your data,
  we have to do this manually, contact us at {% include mail a="licensing" %} and we will get you sorted asap.


  ### Can I upgrade my license?

  Yes, for example if you bought one weight and you want to upgrade to the full family, you only pay
  the difference. But since we believe in a free internet, we will have to make you a manual payment
  link. Contact us at {% include mail a="licensing" %} so we can get you sorted asap.

* ## E.U.L.A.

  ### What is an End User License Agreement?
  An End User License Agreement (EULA) is a legal contract between us, Font Club Belgica and you, the
  user of the software. It outlines the terms and conditions under which the software can be used,
  including the rights and restrictions granted to the user. EULAs cover issues such as copyright,
  permitted usage, limitations of liability, warranty disclaimers, and dispute resolution mechanisms.
  By installing or using any of our fonts the user automatically accepts to the terms of the EULA.

  Here, you can find the various End User License Agreements (EULAs) for each license type:

  * #### Desktop License:

    A desktop license allows a font to be installed on a computer and used in desktop publishing (DTP)
    software. The license is based on the number of users who have the font installed. Our desktop
    license also permits logo usage in rasterized environments.

    [Please click here to access the complete terms of the Desktop License EULA.](/assets/eula/Font-Club-Belgica_EULA-Desktop-v1-0.pdf){:target="_blank"}

  * #### Web License:

    A web license (or self-hosting web license) allows the font to be used in live text on a website
    by uploading the typeface to a web server and referencing it via @font-face. This license are for one website and are based upon the number individuals employed by the Licensee.

    [Please click here to access the complete terms of the Web License EULA.](/assets/eula/Font-Club-Belgica_EULA-Web-v1-0.pdf){:target="_blank"}

  * #### App License:

    An app license allows the font to be integrated into an application, whether it's a desktop app,
    iOS, Android, or similar platform. This license is based on the number individuals employed by the Licensee.

    [Please click here to access the complete terms of the App License EULA.](/assets/eula/Font-Club-Belgica_EULA-App-v1-0.pdf){:target="_blank"}

  * #### Broadcast License:

    A broadcasting license permits the font's usage in TV and cinema media, including online platforms
    like YouTube and Vimeo (covered under the Desktop License), as well as on screens in public
    screen-based environments. The license is based on the continents to which the media will be broadcasted.

    [Please click here to access the complete terms of the Broadcast License EULA.](/assets/eula/Font-Club-Belgica_EULA-Broadcast-v1-0.pdf){:target="_blank"}

  * #### Trial License:

    A Trial license permits testing our fonts before comitting. This means you can install and experiment with the typeface in your mockups, drafts and pitchdecks. Just remember, trial fonts aren’t for final products or public use—but they’re perfect for getting a feel for the style before making a purchase.

    [Please click here to access the complete terms of the TRIAL License EULA.](/assets/eula/Font-Club-Belgica_EULA-TRIAL-v1-0.pdf){:target="_blank"}

* ## Legal

  ### Colophon

  Font Club Belgica was founded in 2024, based in Ghent, Belgium by Frederik Berlaen and Dries Wiewauters.
  It operates as a cooperative under the Belgian business entities BE0842.623.360 & BE0843.790.924.

  ### Privacy Policy

  We handle personal data with care, adhering strictly to legal regulations. We believe in a free internet,
  as such we don’t track our website usage with cookies. Your personal data only gets stored and processed
  when you leave our platform to finish the checkout process at our payment partner [Pay Pro Global](https://payproglobal.com).

  If you subscribe to our newsletter, we'll keep you updated on relevant developments and offers. By
  clicking on newsletter links, you authorize us to process your IP address, geodata, and similar
  technologies to assess whether the offers meet your needs. We also use your email address to send
  personalized offers related to the newsletter. You can unsubscribe from the newsletter at any time.

  We do not collect financial data from external payment service providers. Our data collection serves
  various purposes: communication, service provision, fraud prevention, service improvement, marketing,
  research, legal compliance, responding to requests from authorities, social media sharing, and company
  protection.

  We comply with European General Data Protection Regulation (GDPR) regulations, which may also apply
  to Belgian companies and service providers. We ensure compliance with these regulations and respect
  your rights. We may transfer your data to third-party service providers, including cloud service
  providers, group companies, IT service providers, consultants, lawyers, and public authorities,
  who are also bound by data protection laws. For a full list of data processors, please contact us.

* ## GDPR

  ### Right to information

  Where personal data are collected, the data subjects are to be provided with a range of information
  regarding the collection of data, in particular what data are collected and for what purpose.

  ### Right of access by the data subject

  According to the GDPR, the person affected by the data processing is entitled to demand a confirmation
  that personal data are processed by him or that this is not the case. Where data is processed, the GDPR
  establishes various rights (e.g. the right to obtain a copy of the data).

  ### Right to rectification

  The data subject shall have the right to request the controller to rectify any inaccurate personal
  data concerning him/her without delay. Taking into account the purposes of the processing, the data
  subject has the right to request the completion of incomplete personal data, including by means of a
  supplementary declaration.

  ### Right to erasure (“right to be forgotten”)

  The data subject has the right to request that personal data relating to him/her be deleted immediately
  and the personal data must be deleted immediately if one of the reasons listed in the GDPR applies,
  for example that the data are no longer necessary for the purpose for which they were collected.

  ### Right to restriction of processing

  In certain cases, the data subject has the right to require the GDPR to restrict the processing of
  data. If such a restriction is requested, the data may only be retained, but may no longer be processed.


  ### Right of notification

  According to the GDPR, all recipients to whom personal data have been disclosed must be informed of any
  correction or deletion of personal data or any restriction on processing, unless this proves impossible
  or involves disproportionate effort.


  ### Right to data transferability

  The data subject has the right to receive the data that he has provided in a structured, common and
  machine-readable format and has the right to transfer this data to another data controller, for example
  to change the service provider. However, this right can only be exercised if the data processing is
  based on the consent of the data subject or on a contract.


  ### Right to object

  The data subject shall also have the right to object at any time, for reasons arising from his or her
  particular situation, to certain processing of personal data relating to him or her, including profiling
  based on these provisions. Subsequently, the data may no longer be processed, unless the data processor
  can prove compelling reasons for the processing which are worthy of protection and which outweigh the
  interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend
  legal claims. Where personal data are processed for direct marketing purposes, the data subject shall have
   the right to object at any time to the processing of personal data concerning him/her for the purposes
   of such advertising, including profiling in so far as it is related to such direct marketing.


  ### Right to waive an automated decision in individual cases

  In addition, the data subject has the right not to be subject to a decision based exclusively on
  automated processing, including profiling, which has legal effect against him or her or significantly
  affects him or her in a similar manner.


  ### Right to be informed of data protection violations

  Should the provisions on the protection of personal data be violated, the person affected by the
  violation will be informed, provided that this entails a high risk for personal rights and freedoms.

  ### Special protection for children

  Furthermore, the GDPR also provides special protection for children. For example, in the case of
  services offered directly to a child, consent to the processing of the child’s data must be given
  or authorised by the holder of parental responsibility, whereby the age limit in question may be
  defined differently in the various countries within the scope of application of the GDPR.

  ### Technical measures for data security

  We protect personal data through appropriate technical and organisational security measures and store
  them on secure servers. The website is protected against manipulation by the usual state-of-the-art
  measures and against access, modification or distribution by unauthorised persons. This includes
  taking data protection aspects into account as early as the planning phase of our services (“privacy
  by design”), and our new products or services are offered with data protection-friendly default
  settings (“privacy by default”).


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