RUNBOOK.md
Operations and incident handling procedures
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Recent RUNBOOK.md Documents
View allAlerting Guide for FFmpeg RTMP
Defines 16 Prometheus alert rules for FFmpeg RTMP deployments, plus setup, notification, and incident response procedures.
Phase 5.2 — Resilience & Governance
Plans post-launch hardening for webhook retries, queue overload protection, audit trails, and incident runbooks in a Laravel e-commerce system.
support
Documents the full lifecycle of a Hyland/Alfresco support case, from logging through escalation to closure, including severity definitions, service levels, and contact channels.
Incident Readiness Auditor
Defines a structured audit process for incident readiness, covering on-call, alerts, runbooks, postmortems, and SLOs.
First Steps
Guides you through creating an admin user, team, service, escalation policy, on-call schedule, and test incident in OpsKnight.
quickstart_guide
Walks new users through setting up on-call teams, escalation policies, services, schedules, and incident response in Squadcast.
Build an On-Call Rotation Manager
Builds a self-hosted on-call rotation manager with escalation policies, schedule overrides, and alerting to replace PagerDuty.
escalation-policies
Defines escalation tiers, time-based auto-escalation rules, and specialty paths so on-call engineers know exactly who to call and when.