Privacy Policy

Effective Date: September 6, 2025

Introduction

Neura Market ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Account credentials (username and password)
  • Payment information (processed securely through third-party payment processors)
  • Profile information (bio, avatar, professional details)
  • Communications you send to us (support tickets, emails)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages viewed and links clicked
  • Time and date of visits
  • Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our website and services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Provide customer service and support
  • Send you marketing and promotional communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

How We Share Your Information

We may share your information in the following situations:

With Service Providers

We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

For Business Transfers

We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate personal information
  • Erasure: Request deletion of your personal information
  • Restriction: Request restriction of processing your personal information
  • Portability: Request transfer of your personal information
  • Objection: Object to our processing of your personal information
  • Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at team@brainymedia.co. We will respond to your request within 30 days.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information
  • The right to non-discrimination for exercising your privacy rights

We do not sell personal information to third parties. To exercise your rights under CCPA, please contact us at team@brainymedia.co or call us at 1-800-XXX-XXXX.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Neura Market Privacy Team

Email: privacy@neura.market

Support: support@neura.market

Website: https://neura.market