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Large Language Models

The AI generation gap: Are Gen Z students more interested in adopting generative AI such as ChatGPT in teaching and learning than their Gen X and millennial generation teachers?

Cecilia Ka Yuk Chan(University of Hong Kong), Katherine K. W. Lee(University of Hong Kong)
November 15, 2023Smart Learning Environments628 citations

628

Citations

0

Influential Citations

Smart Learning Environments

Venue

2023

Year

Abstract

Abstract This study aimed to explore the experiences, perceptions, knowledge, concerns, and intentions of Generation Z (Gen Z) students with Generation X (Gen X) and Generation Y (Gen Y) teachers regarding the use of generative AI (GenAI) in higher education. A sample of students and teachers were recruited to investigate the above using a survey consisting of both open and closed questions. The findings showed that Gen Z participants were generally optimistic about the potential benefits of GenAI, including enhanced productivity, efficiency, and personalized learning, and expressed intentions to use GenAI for various educational purposes. Gen X and Gen Y teachers acknowledged the potential benefits of GenAI but expressed heightened concerns about overreliance, ethical and pedagogical implications, emphasizing the need for proper guidelines and policies to ensure responsible use of the technology. The study highlighted the importance of combining technology with traditional teaching methods to provide a more effective learning experience. Implications of the findings include the need to develop evidence-based guidelines and policies for GenAI integration, foster critical thinking and digital literacy skills among students, and promote responsible use of GenAI technologies in higher education.

Analysis

Why This Paper Matters

The rapid adoption of generative AI tools like ChatGPT has created a tension in higher education: students are eager to leverage these tools for learning, while educators are cautious about their implications. This paper by Chan and Lee (2023) is one of the first to empirically document this generational divide, providing a timely snapshot of attitudes among Gen Z students and their Gen X and Gen Y teachers. With over 600 citations, it has become a foundational reference for institutions grappling with AI policy.

The study's significance lies in its balanced approach, capturing both the optimism of students and the concerns of teachers. By highlighting the need for evidence-based guidelines, it moves the conversation beyond anecdotal debates toward informed decision-making. As AI continues to permeate educational contexts, understanding these generational perspectives is crucial for designing effective integration strategies that harness benefits while mitigating risks.

Moreover, the paper underscores the importance of digital literacy and critical thinking, aligning with broader calls for AI literacy in curricula. It serves as a call to action for educators and policymakers to engage with students' perspectives and co-create responsible use policies.

Technical Contributions

  • Generational Attitude Mapping: The study systematically compares Gen Z students and Gen X/Y teachers across multiple dimensions: experiences, perceptions, knowledge, concerns, and intentions regarding GenAI.
  • Mixed-Methods Survey Design: Utilizes both open and closed questions to capture quantitative trends and qualitative insights, providing a rich dataset for analysis.
  • Policy Recommendations: Derives actionable implications for developing evidence-based guidelines and policies for GenAI integration in higher education.
  • Pedagogical Insights: Emphasizes the need to combine technology with traditional teaching methods and to foster critical thinking and digital literacy skills.

Results

The survey revealed a clear generation gap: Gen Z participants were generally optimistic about GenAI's potential to enhance productivity, efficiency, and personalized learning, and they expressed intentions to use GenAI for various educational purposes. In contrast, Gen X and Gen Y teachers acknowledged the benefits but expressed heightened concerns about overreliance, ethical issues, and pedagogical implications. Teachers emphasized the need for proper guidelines and policies to ensure responsible use. The study did not report specific quantitative metrics such as percentages or effect sizes in the abstract, but the qualitative findings highlight a significant divergence in attitudes.

Significance

This paper's findings have broad implications for AI in education. It informs the development of institutional policies that balance innovation with responsibility, and it highlights the need for professional development for teachers to navigate GenAI tools. By bridging the generational divide, the study promotes a more collaborative approach to AI integration, ensuring that both student enthusiasm and teacher concerns are addressed. Ultimately, it contributes to the responsible adoption of GenAI in higher education, shaping future research and practice in AI-enhanced learning.