Neura Market
Ringly.io logo

Ringly.io

Freemium

AI phone support for Shopify brands

AI AgentsFreemium
#youtube#twitter
Type
Saas
Company
Ringly.io
Visit Website
LinksXLinkedIn

About Ringly.io

Ringly.io is an AI phone agent platform designed to automate customer service for e-commerce businesses. It handles inbound and outbound calls, answering questions, checking order statuses, recommending products, and transferring calls without human involvement. The platform supports 30 languages and integrates with 7,000+ tools.

How to Use

Sign up for a free account, choose a template or build from scratch using the no-code editor, customize the conversation, connect your phone number, and deploy.

Key Features

  • AI phone agents handle inbound and outbound calls
  • Order status checks
  • Abandoned cart recovery
  • Smart AI call transfer
  • Send SMS messages to callers
  • Custom actions
  • AI voicemails
  • AI call analysis
  • Integrations with 7,000+ apps

Use Cases

  • Recovering abandoned carts with personalized AI phone calls
  • Checking order status mid-phone call
  • Transferring calls to human agents when needed
  • Sending SMS messages with links and codes during calls
  • Leaving personalized voicemails
  • Analyzing call success and failure reasons

Key Features

AI phone agents handle inbound and outbound calls
Order status checks
Abandoned cart recovery
Smart AI call transfer
Send SMS messages to callers
Custom actions
AI voicemails
AI call analysis
Integrations with 7,000+ apps

Pros & Cons

Pros
  • 65% resolution guarantee – refund if not met
  • Attributed revenue tracking shows return on investment
  • Costs less than a support hire and works 24/7
  • Live in under an hour with simple Shopify integration
  • Founder-led support helps refine the agent
  • Natural, conversational AI; most callers don't notice it's AI
  • Grounded in your business data to avoid hallucinations
  • Granular control over rules, escalation, and fine-tuning
Cons
  • Primarily designed for Shopify-based e-commerce brands only
  • Requires initial setup and fine-tuning for optimal performance
  • Overage charges apply at $0.29/min or $0.19/min beyond plan minutes
  • Complex or highly specific issues may still need human escalation

Best For

Recovering abandoned carts with personalized AI phone callsChecking order status mid-phone callTransferring calls to human agents when neededSending SMS messages with links and codes during callsLeaving personalized voicemailsAnalyzing call success and failure reasons

Alternatives to Ringly.io

i10X: ChatGPT & 500+ AI Models & Tools — Full Access from just $8!

Unified AI platform featuring 500+ AI tools and leading models through a single subscription.

Make

Visual automation platform

Dust

Dust.tt node for n8n

Helicone

n8n node for Helicone AI gateway and observability

Air

Book flights, hotels, get personalized recommendations, and 24/7 customer support for all your travel needs.

Close Crm

N8N community node for Close CRM integration with comprehensive lead, opportunity, task, note, call management, and enhanced triggers for workflow automation

FAQ

Will the AI embarrass our brand?
No, Seth answers confidently when it knows and escalates when unsure. You control rules, review calls, and can pause routing anytime.
What happens when Seth can’t resolve a call?
You choose how to escalate: transfer to a human, email the support issue, or transfer during business hours and email after hours. Seth knows when to escalate as you prefer.
How long does setup take?
Most brands go live in under an hour. Connect Shopify, add knowledge, set escalation, connect helpdesk (e.g., Gorgias), and start routing calls.
Can Seth really bring in revenue?
Yes, Seth handles support calls that would otherwise need a human and also helps with product questions and inventory checks. Orders placed after calls appear as Seth-attributed revenue, typically $10–$100 per call.
Can we keep our phone number or get a new one?
Yes, you can route calls from your existing number or buy a new number in Ringly in one click and go live immediately.
Will Seth hallucinate or give wrong policy info?
Seth is grounded in your own sources (website, help docs, policies) plus your rules. When uncertain, it escalates rather than guessing.
Will customers hate talking to AI?
No, most customers just want a fast answer. Seth keeps it natural and gets to the point. If someone wants a person, Seth can escalate.