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zaia.app

Paid

Infrastructure to run an AI agent business

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Type
Saas
Company
Zaia
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About zaia.app

Zaia is a no-code platform that allows users to create and manage AI employees for customer service, support, and sales. These AI employees work 24/7, automating tasks and resolving customer issues without human intervention. Zaia's AI agents can act like humans, perform automatic tasks, search for information in real-time, and make decisions to solve problems. It is designed for agencies, professionals, and entrepreneurs looking to automate and scale their business operations.

How to Use

Create an AI employee by defining its role, teaching it about your products/services, instructing it on processes, and providing feedback to continuously improve its performance. This is done without writing any code.

Key Features

  • No-code AI employee creation
  • 24/7 availability
  • Multi-channel support
  • Real-time information retrieval
  • Automated task execution
  • Decision-making capabilities

Use Cases

  • Automating customer support
  • Scaling sales processes
  • Managing social media interactions
  • Recovering abandoned carts
  • Qualifying leads

Key Features

No-code AI employee creation
24/7 availability
Multi-channel support
Real-time information retrieval
Automated task execution
Decision-making capabilities

Pros & Cons

Pros
  • Create AI agents by simply describing them in text
  • No coding required for basic agents; advanced mode for developers
  • 24/7 autonomous operation with real-time decision-making
  • Native CRM integrated with agent workflows
  • Full transparency with execution logs and analytics
  • Extensive integration library (60+) including WhatsApp, Google Calendar, Shopify
  • Supports complex team workflows via Squads
  • Whitelabel infrastructure for agencies to resell
Cons
  • Pricing not publicly listed (contact required)
  • May require initial setup and tuning for complex use cases

Best For

Automating customer supportScaling sales processesManaging social media interactionsRecovering abandoned cartsQualifying leads

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FAQ

How do I create an AI agent on Zaia?
You can use Vibe Agent (text-to-agent) by describing the agent's role and tasks in natural language, or use the Advanced Builder for full control over planning, tools, memory, and knowledge base.
What integrations does Zaia support?
Zaia offers over 60 native integrations including WhatsApp, Google Calendar, Gmail, Shopify, Slack, Instagram, LinkedIn, Stripe, Supabase, and more, plus custom MCPs and webhooks.
Can I create teams of AI agents?
Yes, Squads allow you to create autonomous teams of agents that share memory, tools, knowledge bases, and workflows, enabling complex multi-agent operations.
Does Zaia include a CRM?
Yes, Zaia has a native CRM with ticket management, customer history, tags, and channel management, where agents can handle tickets and escalate to humans when needed.