Atlassian Intelligence

Atlassian Intelligence is an AI-powered virtual teammate designed to enhance teamwork across Atlassian Cloud products. Built in collaboration with OpenAI and leveraging over 20 years of team collaboration data, the tool constructs a unique teamwork graph for each organization, modeling both service-based and project-based workflows. It is integrated directly into the Atlassian platform, enabling it to assist with tasks such as summarizing decisions from meetings, drafting communications, generating test plans in Jira, and providing contextual help within tools like Jira Service Management. The goal is to accelerate workflows by offering an always-on assistant that understands the specific dynamics of a team's work.

The AI capabilities are embedded across the entire family of Atlassian Cloud products, meaning users can access assistance without leaving their current context. The teamwork graph is built from historical data on how teams plan, track, and deliver work, allowing the AI to offer tailored suggestions and insights. While the tool is still evolving, its core functionality revolves around natural language processing to generate text-based outputs. It appears to be available as part of the Atlassian Cloud suite, with pricing typically requiring a sales consultation rather than a direct subscription.

Atlassian Intelligence represents an expansion of Atlassian's existing AI features, which previously included personalized search and recommendations. The new generative AI capabilities aim to make teamwork more efficient by reducing the time spent on routine tasks. Because it is part of a larger platform, the user experience depends on the specific Atlassian products a team uses, but it is designed to work seamlessly across Jira, Confluence, and other tools. The tool's development follows Atlassian's responsible technology principles, though specific details about data handling and privacy should be verified with the company.