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CaseGen.ai

Freemium

AI Powered Intake Receptionist All on Autopilot

AI ChatbotsFreemium
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Type
Saas
Company
CaseGen
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About CaseGen.ai

CaseGen is an AI-powered communication platform designed for personal injury law firms. It ensures every call is answered instantly, functioning as a 24/7 intake specialist and legal secretary. CaseGen handles intake calls, follows up with doctors, calls leads, manages clients, and blocks unwanted calls.

How to Use

CaseGen integrates with your existing phone system (Vonage, RingCentral, etc.) by forwarding calls to a designated CaseGen number. The AI assistant, Justina, then handles intakes, lead calls, and other tasks.

Key Features

  • 24/7 AI-powered legal secretary
  • AI call intake
  • Lead management
  • Medical update follow-ups
  • Client management
  • Spam call blocking
  • Live transfers
  • Integrated CRM
  • Real-time analytics

Use Cases

  • Handling intake calls 24/7
  • Following up with doctors for medical updates
  • Calling leads on demand
  • Managing existing clients
  • Blocking unwanted marketing calls
  • Providing a seamless client experience
  • Improving case management accuracy
  • Optimizing firm operations with real-time analytics

FAQ

How hard is this to setup and what's expected of me? I have an intake staff, and I don’t want this to make them feel like they’re being replaced.

Key Features

24/7 AI-powered legal secretary
AI call intake
Lead management
Medical update follow-ups
Client management
Spam call blocking
Live transfers
Integrated CRM
Real-time analytics

Pros & Cons

Pros
  • Answers every call instantly, 24/7 including after hours and weekends
  • Handles full intakes, lead follow-up, and medical coordination
  • Flags high-value leads and offers live transfer to human staff
  • Frees human staff to focus on winning cases rather than repetitive calls
  • Backed by MAF Legal, adding legal industry expertise

Best For

Handling intake calls 24/7Following up with doctors for medical updatesCalling leads on demandManaging existing clientsBlocking unwanted marketing callsProviding a seamless client experienceImproving case management accuracyOptimizing firm operations with real-time analytics

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