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CaseGen is an AI-powered communication platform designed for personal injury law firms. It ensures every call is answered instantly, functioning as a 24/7 intake specialist and legal secretary. CaseGen handles intake calls, follows up with doctors, calls leads, manages clients, and blocks unwanted calls.
## How to Use
CaseGen integrates with your existing phone system (Vonage, RingCentral, etc.) by forwarding calls to a designated CaseGen number. The AI assistant, Justina, then handles intakes, lead calls, and other tasks.
## Key Features
- 24/7 AI-powered legal secretary - AI call intake - Lead management - Medical update follow-ups - Client management - Spam call blocking - Live transfers - Integrated CRM - Real-time analytics
## Use Cases
- Handling intake calls 24/7 - Following up with doctors for medical updates - Calling leads on demand - Managing existing clients - Blocking unwanted marketing calls - Providing a seamless client experience - Improving case management accuracy - Optimizing firm operations with real-time analytics
## FAQ
**How hard is this to setup and what's expected of me?** I have an intake staff, and I don’t want this to make them feel like they’re being replaced.
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