Chikka.ai

Chikka is an AI-native qualitative research platform designed to centralize the collection, organization, analysis, and reporting of customer and employee conversations. It provides a unified workspace where teams can manage AI-hosted voice interviews, upload existing transcripts, recordings, and documents, and transform scattered feedback into structured, source-grounded insights. The platform is built for insight professionals, research teams, and business leaders seeking a streamlined workflow from interview design to final report.

Core to Chikka is Ava, an empathetic AI voice agent that conducts natural, adaptive interviews at scale. Ava can engage hundreds of respondents simultaneously, asking personalized follow-ups to surface deep motivations and feedback. Beyond AI interviews, Chikka supports the import of researcher-led conversations, videos, and text files, allowing teams to analyze legacy data alongside new collections. The platform offers smart labeling, cross-conversation theme detection, multilingual transcription with side-by-side translation, and automated report generation with visualizations and source evidence.

Chikka also includes VoiceVerify™, a voice analytics feature that authenticates testimonials to ensure they are genuinely human-created. Additional outputs include shareable quote posters and other marketing materials, turning raw feedback into assets for branding and sales. The platform emphasizes data security with encryption and masking, and appears to offer a free starting tier, though exact usage limits and paid plan details should be confirmed on the pricing page.