Click2Magic
FreemiumEnterprise-grade Live chat software for websites and mobile apps!
About Click2Magic
Click2Magic is a customer live chat support application designed to facilitate seamless communication between businesses and their customers. It offers features such as live chat for sales, marketplace, and support, intelligent AI chatbots, and a single interface to manage multiple web properties. The platform aims to enhance ROI by enabling uninterrupted communication and instant customer gratification.
How to Use
Integrate Click2Magic's live chat widget on your website or mobile app to engage with customers. Use bots or customer support teams to answer queries, solve concerns, and generate leads.
Key Features
- Live chat support
- AI chatbots
- Multi-property management
- Customizable widget
- File attachments support
- Chat history archives
Use Cases
- Provide instant customer support on websites and mobile apps
- Generate qualified leads through live chat interactions
- Integrate with multi-vendor online marketplaces for better customer reach
- Automate support ticket handling with AI chatbots
Key Features
Pros & Cons
- 14-day free trial without credit card required
- AI chatbots to automate responses and handle support tickets
- Multi-property management from a single interface
- Customizable widget to match brand
- Supports text, audio, and video file attachments
- Mobile apps for iOS and Android
- CRM integrations available
- Canned responses for quick replies
- Basic free plan limited to 1 website, 1 bot, 1 agent, and 1k monthly unique visitors
- Advanced features like pages visited and search filters are only available as a paid add-on ($18/month)
- No integration with social messaging platforms (e.g., WhatsApp, Facebook Messenger) mentioned
- Limited analytics and reporting features in basic plan
- Only 1 bot available even in paid plans (Professional and Enterprise also include only 1 bot)
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