eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more
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About eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more
The eesel AI Chrome extension allows users to create AI bots that leverage company knowledge to instantly answer questions from a sidebar. It's designed to enhance support and sales efficiency by providing quick access to information and automated assistance.
How to Use
Teach the AI bots by adding Google Docs, Notion pages, Confluence pages, help articles, or any web page as a "Source". The extension can then be used to draft emails, Google Docs, support replies, and more within Chrome.
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Key Features
- AI bot creation using company knowledge
- Integration with helpdesk platforms (Gorgias, Zendesk, Freshdesk, Intercom)
- AI-powered drafting of emails, documents, and support replies
- Secure data storage and privacy
Use Cases
- Automating support agent assistance by drafting replies for tickets
- Quickly answering sales inquiries with up-to-date company information
- Drafting emails and documents within Chrome using AI
FAQ
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Key Features
Pros & Cons
- Pay only for tasks completed, no monthly fee or seat license
- Ready in minutes by connecting existing knowledge sources
- Agents learn your tone, rules, and processes from briefings
- Supports multiple integrations (helpdesk, Slack, Salesforce, website)
- Free trial with $50 usage credit, no credit card required
- Light tasks (dashboard lookups) are free
- Can handle very high ticket volumes (100k+/month)
- Tasks are billed regardless of outcome (even if not perfect)
- Requires initial setup of knowledge sources and agent briefing
- No free tier beyond the initial $50 trial credit
- Pricing per task may add up for heavy usage, though lower than per-seat models
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