eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more

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Saas

Company

eesel AI Chrome Extension

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About eesel AI: ChatGPT Sidebar for AI in Google Docs, Zendesk & more

The eesel AI Chrome extension allows users to create AI bots that leverage company knowledge to instantly answer questions from a sidebar. It's designed to enhance support and sales efficiency by providing quick access to information and automated assistance.

How to Use

Teach the AI bots by adding Google Docs, Notion pages, Confluence pages, help articles, or any web page as a "Source". The extension can then be used to draft emails, Google Docs, support replies, and more within Chrome.

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Key Features

AI bot creation using company knowledge
Integration with helpdesk platforms (Gorgias, Zendesk, Freshdesk, Intercom)
AI-powered drafting of emails, documents, and support replies
Secure data storage and privacy

Use Cases

Automating support agent assistance by drafting replies for tickets
Quickly answering sales inquiries with up-to-date company information
Drafting emails and documents within Chrome using AI

FAQ

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Key Features

AI bot creation using company knowledge

Integration with helpdesk platforms (Gorgias, Zendesk, Freshdesk, Intercom)

AI-powered drafting of emails, documents, and support replies

Secure data storage and privacy

Pros & Cons

Pros

Pay only for tasks completed, no monthly fee or seat license
Ready in minutes by connecting existing knowledge sources
Agents learn your tone, rules, and processes from briefings
Supports multiple integrations (helpdesk, Slack, Salesforce, website)
Free trial with $50 usage credit, no credit card required
Light tasks (dashboard lookups) are free
Can handle very high ticket volumes (100k+/month)

Cons

Tasks are billed regardless of outcome (even if not perfect)
Requires initial setup of knowledge sources and agent briefing
No free tier beyond the initial $50 trial credit
Pricing per task may add up for heavy usage, though lower than per-seat models

Best For

Automating support agent assistance by drafting replies for ticketsQuickly answering sales inquiries with up-to-date company informationDrafting emails and documents within Chrome using AI