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Humley Studio

Paid

No hallucinations – No guesswork – Just answers you can trust.

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Type
Saas
Founded
2017
Company
Humley

About Humley Studio

Humley Studio is a powerful SaaS platform that empowers businesses and users to autonomously build, deploy, and manage cutting-edge AI-powered Assistants, delivering exceptional customer experiences while optimising valuable time and resources. It is a no-code platform for crafting self-serve experiences and managing AI outputs, making Conversational AI accessible and safe for all. Humley’s platform helps you to deliver operational efficiencies and exceptional customer experiences, catering to all needs – from simple chatbots to complex multi-channel integrated Assistants.

How to Use

Users can create and run customer experiences in a few simple steps: create Q&As with generative AI, test and refine experiences, engage with customers, and optimise and enhance value.

Key Features

  • No-code platform
  • Generative AI powered Q&A creation
  • Intuitive flow design
  • Ready-to-use integrations
  • Multi-channel support
  • Access & Control of AI outputs
  • Best of Breed AI
  • Rapid Deployment

Use Cases

  • Tackle everyday queries with precision.
  • Serve customers seamlessly through intuitive flows.
  • Connect your customers to your systems, knowledge and existing automations with ready to use integrations.
  • Create a digital AI assistant that works 24/7, never takes a break, and handles multiple conversations at once.

Key Features

No-code platform
Generative AI powered Q&A creation
Intuitive flow design
Ready-to-use integrations
Multi-channel support
Access & Control of AI outputs
Best of Breed AI
Rapid Deployment

Pros & Cons

Pros
  • Hallucination-free answers grounded in trusted enterprise knowledge
  • No-code builder enables non-technical teams to create and manage assistants
  • Supports multiple channels including web chat and voice (Telephone Assist)
  • Rapid deployment with ROI measurable in weeks
  • Agent Assist feature integrates AI knowledge into live agent workflows
  • Pre-built assistants for common verticals (council, HR) reduce setup time
  • Integrates with enterprise systems and digital platforms
  • Powers both automated and human-assisted conversations consistently

Best For

Tackle everyday queries with precision.Serve customers seamlessly through intuitive flows.Connect your customers to your systems, knowledge and existing automations with ready to use integrations.Create a digital AI assistant that works 24/7, never takes a break, and handles multiple conversations at once.

Alternatives to Humley Studio

FAQ

What is Humley Studio?
Humley Studio is a no-code SaaS platform for building, deploying, and managing conversational AI assistants that are grounded in an organization's knowledge and deliver hallucination-free answers.
How does Humley prevent AI hallucinations?
Humley uses a proprietary Octavo AI engine and grounds every answer in the organization's trusted knowledge base, ensuring responses are accurate and context-aware rather than generated from general language models alone.
What channels does Humley support?
Humley supports web chat, voice (Telephone Assist), and integrates with contact centre systems for Agent Assist, providing consistent answers across digital and telephony channels.
Is there a free trial available?
Yes, Humley offers a 30-day free trial of the Experiment plan, which includes access to all features and guidance from experts.
What is the pricing for Humley Studio?
Humley offers an Experiment plan at £200 per month (after a 30-day free trial) and a Rollout plan for live deployment with standard support. Custom pricing is available via contact.
Who uses Humley?
Humley serves enterprise customers across telecommunications, pharmaceuticals, retail, financial services, and public sector organizations such as councils. It also partners with two of the big four global consultancies.