Lookfor
FreemiumScalable Customer Experience Platform for Long Lasting Relationships
About Lookfor
lookfor is an AI Shopping Assistant and Shopify AI Chatbot designed for eCommerce. It helps Shopify merchants resolve support tickets, boost sales, and deliver smart customer insights. It uses on-site messaging and engagement to generate more sales and reduces support costs by automating responses and connecting customers with live chat when needed.
How to Use
Merchants can install the lookfor app on their Shopify store. The AI shopping assistant converts visitors into buyers by offering quizzes to find products, discounts for lead form submissions, support, and a streamlined shopping experience.
Key Features
- AI Chatbot for eCommerce
- Quizzes & Magics for product discovery
- Live Chat & AI Chatbot integration
- Custom Knowledge Base
- Reasoning Engine for automated support
- Competitor Analysis Function
- Product-Specific FAQ
- Transparent Conversation Tracker
- Personalized shopping assistant with personalities
- Advanced Magics for urgency and lead capture
- Legacy Magics for customer engagement
Use Cases
- BBQ Quebéc: Achieved a 5800% ROI by delivering personalized recommendations and streamlining processes.
- Aceri Padel: Increased sales by using lookfor's competitor analysis function to help customers compare competitor rackets.
- JordiLight: Streamlined support and combined tools seamlessly with a custom knowledge base and unified platform.
- Nona Coffee: Automated responses and reduced support tickets by 80% using lookfor's AI assistant.
Key Features
Pros & Cons
- Resolves majority of support tickets autonomously (up to 91% in testimonials)
- Fast implementation – 'went live in days'
- Context-aware AI that remembers customer history across channels
- Takes direct action (refunds, address changes) instead of just answering
- Omnichannel coverage reduces fragmentation
- Built specifically for Shopify, integrates deeply with store data
- Transparent tracking of all conversations and actions
- Responsive team that incorporates customer feedback
- Pricing is not publicly transparent; requires consultation and depends on sales volume and conversation count
- Primarily designed for Shopify eCommerce stores, limiting use for other platforms
- May be overkill for very small businesses with low ticket volume
- No explicit free tier found on website
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