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RatingE

Paid

Automate reviews, elevate reputation: RatingE unifies requests, feedback, and testimonials everywhere.

AI ChatbotsContact
#AI#review management#customer feedback#brand visibility#reputation management#analytics#text testimonials#video testimonials#AI chatbots#no-code widgets
Inputs: text, videoOutputs: text, video
Type
Saas
Company
RatingE
Visit Website
LinksXLinkedIn

About RatingE

RatingE ensures the success of businesses online by expertly managing customer reviews. It is an AI-powered platform that simplifies the process of collecting, managing, and showcasing customer reviews. RatingE automates review requests, boosts ratings, and helps businesses grow by leveraging customer feedback to enhance customer loyalty and improve online reputation.

How to Use

Use RatingE to automate review requests via email, SMS, QR codes, or WhatsApp. Manage and respond to reviews from a centralized dashboard. Showcase positive reviews on your website and social media to build trust and credibility.

Key Features

  • Automated review requests
  • Centralized review management dashboard
  • Negative review protection
  • Website widget for showcasing reviews
  • AI-powered review response

Use Cases

  • Collect online reviews easily to strengthen brand digitally
  • Tackle negative reviews without impacting reputation
  • Showcase customer stories on your website
  • Increase sales with automated review collection
  • Unlock more feedback with scannable QR codes

Key Features

Automated review requests via email, SMS, WhatsApp, and schedules
QR code review system for instant in‑store feedback
Video testimonial collection (up to 8 minutes) from your domain
Integrations with Google, Facebook, Trustpilot, Yelp, TripAdvisor, YellowPages, Glassdoor, TrustMate.io
Customizable branded landing pages and review forms
No‑code website widgets (Carousel, Grid) with real‑time updates
Private capture and routing of negative feedback before public posting
AI chatbots (powered by ChatGPT) to craft and improve review requests
Integrated coupon incentives for sharing and reviews
Review analytics dashboard for growth, sources, and insights

Pros & Cons

Pros
  • Fully automated review requests across multiple channels (email, SMS, WhatsApp, QR code)
  • Centralized dashboard to monitor and respond to reviews from multiple platforms
  • Negative feedback protection: private capture and resolution before public posting
  • Support for video testimonials up to 8 minutes with easy embed options
  • No-code website widgets that update in real time (Carousel, Grid)
  • AI-powered chatbots (ChatGPT) assist in crafting personalized review requests
  • Integrated coupon system incentivizes customers to leave reviews and share emails
  • Customizable branded landing pages and forms for a consistent brand experience
Cons
  • Pricing requires contacting sales; no immediate online checkout (payment activation currently paused)
  • Brand mention monitoring feature is not yet available (planned for future rollout)
  • Limited platform integrations compared to some competitors (covers major platforms but not all niche sites)
  • Setup may require expert consultation for full customization (though support is provided)

Best For

Local retailers: Drive more Google reviews after in‑store purchases via SMS and QR codes on receipts and countertop displays.Restaurants & cafes: Automate post‑visit WhatsApp or SMS review requests and showcase top testimonials in a website carousel.Ecommerce brands: Trigger weekly post‑purchase email requests and publish video unboxings on product pages with no‑code widgets.Healthcare clinics: Collect private feedback to resolve issues and route satisfied patients to public platforms like Google and Facebook.Real estate agents: Gather long‑form video testimonials and embed them on listing pages to build trust with new prospects.Service professionals: Send automated SMS follow‑ups after completed jobs and incentivize feedback with coupons.Hospitality & hotels: Capture guest feedback via QR codes in rooms and lobby, then display curated reviews on the booking site.Automotive dealers: Request reviews after test drives and service visits; analyze sources and growth in the dashboard.SaaS & startups: Run branded review campaigns via email and publish customer stories on the homepage with grid widgets.Multi‑location franchises: Unify collection across locations, standardize branded pages, and route reviews to relevant local listings.

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