relish.ai
FreemiumAI-powered shopping assistant for Shopify stores
About relish.ai
Relish AI is an AI-powered shopping assistant and chatbot app designed for Shopify stores. It automates customer support, increases sales, and provides personalized, real-time support 24/7. Relish AI integrates with Shopify Inbox, Klaviyo, and Gorgias, offering features like AI chat campaigns, personalized recommendations, and automated customer support.
How to Use
Integrate the Relish AI Shopify App with your Shopify store. The AI chatbot will automatically engage customers, answer questions, provide product recommendations, and automate support tasks. Campaigns can be created in a few clicks, with the user retaining final say over responses.
Relish AI's
Key Features
- 24/7 automated customer support
- Personalized product recommendations
- AI chat campaigns
- Integration with Shopify Inbox, Klaviyo, and Gorgias
- Automated AI training powered by GPT
- Abandoned cart recovery
- Live agent transfer
Use Cases
- Automating customer support to reduce support tickets and costs
- Boosting conversion rates through personalized recommendations
- Capturing more emails and engaging customers with AI chat campaigns
- Assisting in product discovery and providing instant answers to FAQs
- Recovering abandoned carts and automating returns/exchanges
Key Features
Pros & Cons
- Works 24/7 even when the store is offline
- Increases conversions by up to 20%
- Reduces support operations by over 30%
- Easy setup with no coding required; 14-day free trial
- AI learns and improves from user interactions over time
- Live agent transfer for seamless escalation
- Integrates with major e-commerce tools (Gorgias, Klaviyo, etc.)
- Multiple pricing tiers to suit different store sizes
- Only available for Shopify stores (not for other platforms)
- Free tier is very limited (30 responses, 50 products, 10 FAQs)
- Extra AI responses cost $0.04 each beyond plan limits
- Best suited for e-commerce; not a general-purpose chatbot
- Some advanced features require higher-priced plans
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