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Ribbo AI

Freemium

Your docs. Your brand. Your support agent.

AI ChatbotsFreemium
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Starting Price
$20/mo
Type
Saas
Company
Ribbo AI
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About Ribbo AI

Ribbo AI is an AI Customer Support Agent for businesses that learns from your docs, website content, and other sources to generate a chatbot that effectively handles 40-70% of your customer support inquiries. It extends ChatGPT technology with your business's data and tone of voice, training on provided data to handle a large portion of customer support queries, benefiting both the business (by reducing costs) and customers (by providing instant answers).

How to Use

Train Ribbo AI by uploading your data (docs, website content, chat logs, etc.). The AI then learns from this data and can be embedded on your website as a live chat widget. You can customize its design and tone of speech.

Ribbo AI's

Key Features

  • AI Chatbot Training on Custom Data
  • Website Embedding
  • Customization
  • Multilingual Support
  • Handoff to Live Operator

Use Cases

  • Automating customer support for small and midsize businesses.
  • Handling simple and repetitive inquiries to free up human agents.
  • Providing 24/7 customer support.

Key Features

AI Chatbot Training on Custom Data
Website Embedding
Customization
Multilingual Support
Handoff to Live Operator

Pros & Cons

Pros
  • Quick setup – live in minutes with no-code embedding
  • Multi-channel deployment (website, WhatsApp, Slack) with consistent experience
  • Wide selection of AI models including open-source Llama
  • Human handoff with customizable escalation rules and full context transfer
  • Conversation analytics to identify top topics and resolution rates
  • Free plan available with no credit card required
  • Automatically retrains on updated website content
Cons
  • Free plan limited to 30 message credits, restricting testing volume
  • GPT-4 and Claude responses consume 20 credits per reply, reducing available responses on lower tiers
  • No explicit mention of multilingual support in current documentation

Best For

Automating customer support for small and midsize businesses.Handling simple and repetitive inquiries to free up human agents.Providing 24/7 customer support.

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FAQ

What is a message credit?
Message credits measure each bot response. One GPT-4o-mini response equals 1 credit, while one GPT-4 or Claude response equals 20 credits. Only bot responses are counted, not user messages.
What's the difference between GPT-4o-mini and GPT-4 / Claude?
GPT-4o-mini is fast and cost-effective for most support questions. GPT-4 and Claude handle more nuanced, complex questions and are available on Growth plans and above.
Can I cancel anytime?
Yes. Cancel from Settings → Billing at any time. You keep access until the end of your billing period with no penalties.
Is there a free trial?
Yes. The Free plan lets you build and test a chatbot immediately after signing up, no credit card required.
What does characters of your data mean?
This is the total amount of text your agent can be trained on. 1,000,000 characters is roughly 165,000 words or 320 document pages.
What is automated retraining?
Your chatbot will automatically re-crawl your website and re-train on updated content at the interval you choose (daily, every 6 hours, or every hour depending on your plan).