Userflow

Userflow is an AI-powered product adoption and onboarding platform that enables customer-obsessed teams to effortlessly build beautiful in-app onboarding, checklists, surveys, and product tours without code. It allows users to create and update flows in minutes using AI, personalize every experience, and guide users to activation faster. The platform aims to improve conversion, adoption, and retention by providing a single, intelligent solution to orchestrate every step of the in-app experience, from onboarding to engagement and ongoing support, without relying on engineering resources.

How to Use

Users can create and update in-app experiences without writing any code. With Smartflow, the AI engine, users simply click through the desired path in their product, and Smartflow automatically generates a complete, editable tour. The platform also allows for building product tours, checklists, surveys, and resource centers, and delivering instant in-app support using an AI Assistant trained on documentation. Content can be rephrased, translated, and personalized with AI.

Key Features

• AI-powered Product Tours (Smartflow)
• In-app Checklists
• In-app Surveys
• AI Assistant for In-app Support
• Resource Center
• Feature Announcements/Banners
• AI Translation & Rephrasing

Use Cases

• Building in-app onboarding flows for new users.
• Creating product tours to guide users through features.
• Implementing checklists for user activation and task completion.
• Collecting user feedback with in-app surveys (NPS, CSAT).
• Providing instant, conversational in-app support with an AI Assistant.
• Announcing new features or updates with banners and announcements.
• Localizing and personalizing in-app content.
• Improving user activation, engagement, and retention.