Zia | Zoho People

Zia is the AI layer built into Zoho People that automates routine HR tasks, answers employee questions, and delivers actionable insights. It functions as an interactive chatbot and voice assistant, enabling employees to clock in/out, apply for leave, fetch task lists, generate reports, and access policy summaries without leaving the platform. Zia uses Natural Language Processing (NLP) to understand intent and execute requests in real time, supports multiple languages, and offers guided system setup, an AI writing assistant, visual workforce analytics, and case management. Built on a privacy-first framework with role-based governance and encryption, Zia integrates across the Zoho ecosystem to enhance HR productivity while protecting sensitive data.