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Zigpoll AI

Freemium

Know exactly why customers buy, and why they don't.

2
AI ChatbotsFreemium
#youtube
Type
Saas
Company
Zigpoll
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About Zigpoll AI

Zigpoll is a survey tool that lets you gather feedback directly from your customers. Launch your surveys on-site or via email and sms with our no-code setup. Derive insights from the results using integrated AI features and graphs to optimize business. Collect Zero-Party Data using post purchase surveys, email capture campaigns, and interactive polls & forms. No-code setup for Shopify, BigCommerce & Wordpress.

How to Use

Use Zigpoll to create surveys and feedback forms with a no-code setup. Launch them on your website, or via email and SMS. Analyze the results using the dashboard and AI insights.

Key Features

  • No-code survey setup
  • On-site, email, and SMS survey options
  • Integrated AI insights
  • Intuitive dashboard with charts and reporting
  • Advanced targeting rules and third-party integrations
  • Fully translatable surveys

Use Cases

  • Collect zero-party data using post-purchase surveys
  • Run email capture campaigns
  • Create interactive polls and forms
  • Drive change in marketing spend and product line (Ecommerce)
  • Gather feedback for product while rewarding & engaging your users (SaaS)
  • Ask your audience what types of content they want to see (Blogs & Media)

Key Features

No-code survey setup
On-site, email, and SMS survey options
Integrated AI insights
Intuitive dashboard with charts and reporting
Advanced targeting rules and third-party integrations
Fully translatable surveys

Pros & Cons

Pros
  • Exceptionally high response rates (50% average, 10x industry standard)
  • Quick setup: go live in 5 minutes with one-click Shopify app or embed code
  • Powerful AI analysis that surfaces actionable insights and answers natural language queries
  • Synthetic respondents enable fast market research with 100% completion rate
  • Multi-language support with auto-translation covers 94+ languages
  • Comprehensive targeting and triggering (behavior, purchase history, segment, Shopify events, Klaviyo flows)
  • Generous free tier with 100 responses and 100 emails per month
  • White label and customization options on paid plans
Cons
  • Free plan has low response and email limits (100 each per month)
  • Advanced features like white label, API, and higher synthetic response limits require paid plans
  • Best suited for e-commerce (Shopify) and may require more effort for non-Shopify platforms
  • Synthetic responses are limited per plan (e.g., 100 on Lite, 5,000 on Ultimate)
  • No dedicated mobile app mentioned for survey management on the go

Best For

Collect zero-party data using post-purchase surveysRun email capture campaignsCreate interactive polls and formsDrive change in marketing spend and product line (Ecommerce)Gather feedback for product while rewarding & engaging your users (SaaS)Ask your audience what types of content they want to see (Blogs & Media)

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FAQ

How quickly can I set up a survey?
Zigpoll claims you can go live in 5 minutes. Install the Shopify app (one-click) or add an embed code to any website, then pick a template or build your own. Most stores go live in under 3 minutes.
What is the average response rate?
Zigpoll customers see a 50% average response rate, which is 10 times the industry standard.
Does Zigpoll offer AI analysis?
Yes, AI analyzes responses in real-time and surfaces actionable insights. You can also ask questions in plain English to the AI assistant (Z-GPT) and get answers in seconds.
Can I target specific customers with surveys?
Yes, you can target by behavior, purchase history, customer segment, and trigger surveys from Shopify events, Klaviyo flows, or custom rules. Delivery can be via email, SMS, or on-site popups.
Is there a free plan?
Yes, Zigpoll offers a free Lite plan with 100 responses per month, 100 emails per month, and 100 synthetic responses, with no credit card required.
What is synthetic market research?
Synthetic market research lets you create detailed audience profiles (or use ready-made templates) and collect hundreds of AI-generated survey completions in minutes. It respects survey logic and can be tested before launching to real customers.
What platforms does Zigpoll integrate with?
Zigpoll integrates with Shopify, BigCommerce, WordPress, Klaviyo, and can be embedded on any website via code. It also offers API and MCP access on higher plans.