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AI Voice Agents

Free

AI Voice Agents for business calls and routine tasks, powered by DialLink cloud phone system.

FreeFree tier
Outputs: text
Type
Open Source
Company
DialLink
Visit Website GitHub (40 stars)

About AI Voice Agents

DialLink is an all-in-one business phone system that integrates calling, messaging, and AI voice agents (AiVA) into a single platform. It offers flexible phone numbers (local, toll-free in 100+ countries), unified messaging across SMS and WhatsApp, and AI-powered features such as call summaries, action items, automatic tagging, sentiment analysis, and voicemail transcription. Designed for small to enterprise businesses, DialLink helps teams stay aligned, act fast, and provide exceptional customer care. It includes a free US number with each plan, call routing (IVR, ring groups, call queues), and integrations with Salesforce, HubSpot, Slack, and more.

Key Features

AI voice agents (AiVA) for 24/7 call handling
AI-powered call summaries, action items, and sentiment analysis
Automatic call tagging and contact suggestions
Voicemail transcription and text-to-speech generation
Unified messaging: SMS and WhatsApp in one thread
Flexible number options: local, toll-free, international, number porting
Call routing features: IVR, ring groups, call queues, warm transfers
Integrations with Salesforce, HubSpot, Slack, MS Teams, and more
HD voice, desk phone support, and mobile/desktop apps

Pros & Cons

Pros
  • Comprehensive AI features included in Professional and Enterprise plans
  • Unified messaging across SMS and WhatsApp
  • Generous calling and messaging included (US/Canada unlimited)
  • Free US phone number per user
  • Strong integrations with popular CRMs and tools
Cons
  • AI voice agents limited to 100 minutes per month (Professional/Enterprise)
  • No free tier; only 7-day free trial
  • Enterprise plan requires minimum 5 users
  • International calling and additional numbers incur extra fees

Best For

Small business communication and customer supportSales call management with AI follow-up hintsCustomer service automation with AI voice agentsTeam collaboration and internal messagingHigh-volume call handling with queues and overflow

FAQ

What is AiVA?
AiVA (AI Voice Agents) uses AI to manage calls 24/7, handling routine tasks so you never miss an opportunity. It is available in Professional and Enterprise plans with 100 call minutes per month.
Which plans include AI voice agents?
AI voice agents are included in Professional and Enterprise plans. Essential plan does not include AI voice agents.
Is there a free trial?
Yes, DialLink offers a 7-day free trial on all plans.
Can I keep my existing phone number?
Yes, you can port your existing numbers to DialLink.