Built to make you extraordinarily productive, Cust is the best way to drive retention with AI.
FreeFree tier
About LinkedIn
Cust is an AI-powered retention platform designed to help businesses drive customer retention, adoption, upgrades, and reduce churn. It enables deploying hundreds of Retention Agents that automatically research customer data to pinpoint optimal intervention moments. The platform covers the entire post-sale lifecycle including onboarding, activation, renewal, and expansion, turning hours of research into personalized actions that can be executed in seconds. Target users include Heads/VP of Customer Success, Heads of Growth, and anyone focused on building a loyal user base.
Key Features
Deploy hundreds of Retention Agents
Run research across customer data to pinpoint when and how to intervene
Turn research into personalized actions executable in seconds
Cover entire post-sale lifecycle: onboarding, activation, renewal, expansion
Focus on driving adoption, upgrades, and retained customers
Pros & Cons
Pros
- Automated AI agents reduce manual research effort
- Covers full post-sale journey from onboarding to renewal
- Enables rapid, personalized customer actions
- Aimed at improving measurable metrics like adoption and upgrades
Best For
Customer retention and churn reductionUser onboarding optimizationCustomer activation and adoption improvementRenewal and expansion managementPersonalized customer interventions at scale