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Rosie

Free

AI Phone Answering Service

FreeFree tier
Starting Price
$49/mo
Type
Open Source
Visit Website GitHub (40 stars)

About Rosie

Rosie is an AI-powered phone answering service designed specifically for small businesses. It is trained on a business's Google profile and website in minutes, requiring no technical skills. Rosie operates 24/7/365, handling multiple calls simultaneously without busy signals. It can answer common questions, book appointments, take messages, and transfer calls to a live person when needed. Every call is summarized, transcribed, and recorded, with details sent via email or text. The service includes customizable agent voices, greetings, and scenario-based message taking. Plans start at $49 per month with a 7-day free trial. Rosie also offers a website chat widget and a website texting add-on. Integrations include Zapier for connecting to over 1,000 apps. Trusted by over 2,000 local businesses, Rosie aims to eliminate missed calls and provide a cost-effective alternative to traditional human answering services.

Key Features

24/7/365 AI call answering trained on your business
Appointment booking via calendar integration
Warm and live call transfers to your team
Custom message taking with multiple scenarios
Automatic spam detection
Website chat widget included in all plans
Call summaries, transcripts, and recordings
Email and text notifications for every call
10+ agent voices and custom greeting
Bilingual support (English and Spanish)

Pros & Cons

Pros
  • Extremely easy setup: trained automatically from Google profile and website in minutes
  • Cost-effective compared to human answering services ($49/month starting)
  • 24/7 availability with no breaks, holidays, or busy signals
  • Handles multiple calls simultaneously, reducing wait times
  • Provides detailed call summaries, transcripts, and recordings
  • Customizable agent voices, greetings, and scenarios
  • Includes a free website chat widget
  • Integrates with Zapier for workflow automation
Cons
  • Lower-tier plans have limited monthly minutes (250 min for Professional)
  • Advanced features like waterfall transfers and custom agent training are only on higher plans
  • May require accurate training data (website content) to handle complex queries correctly
  • Relies on internet/phone network; potential issues with poor connectivity

Best For

Small business 24/7 phone answering and lead captureAppointment scheduling for service businesses (plumbers, HVAC, etc.)Overflow call handling during peak hoursVirtual receptionist for professional practices (law, real estate, accounting)Automated customer support and FAQ answeringBilingual call answering for Spanish-speaking customers

FAQ

How does Rosie learn about my business?
Rosie is trained automatically from your Google profile and website in minutes, with no technical skills needed. You can also add custom FAQ answers and training documents on higher plans.
Can Rosie transfer calls to a live person?
Yes, Rosie supports warm transfers (briefs your team before connecting) and live transfers (instant connect). Higher plans include waterfall transfers that try multiple numbers.
What is the pricing?
Plans start at $49/month (Professional) with 250 minutes, $149/month (Scale) with 1,000 minutes, and $299/month (Growth) with 2,000 minutes. Annual billing offers 2 months free. A 7-day free trial is available.
What languages does Rosie support?
Rosie supports English and Spanish on every call by default.
What add-ons are available?
Website texting add-on is available for $50/month (25 conversations included). The website chat widget is free on all plans.