SiteGPT
FreeMake AI your expert customer support agent.
About SiteGPT
SiteGPT is a platform that lets you build a personalized AI chatbot trained on your own website content, files, or raw text. It acts as an expert customer support agent available 24/7, answering visitor questions in 95+ languages. The chatbot can be embedded on any site, in-app, or help center. Key features include quick prompts to start conversations, email summaries of interactions, seamless escalation to human agents, lead generation, and the ability to run functions (automate tasks via chat). Users can choose between GPT-4.1 (depth/accuracy) and GPT-4.1-mini (speed) models. Native integrations with Crisp, Slack, and Zendesk are available. The platform is SOC 2 Type II examined, GDPR certified, and HIPAA assessed, with data encryption and access controls.
Key Features
Pros & Cons
- Trained on your own content, ensuring accurate brand-specific answers
- Available 24/7/365 with instant responses in 95+ languages
- Easy three-step setup: sync data, embed, and refine
- Human escalation hybrid approach for complex issues
- Lead capture turns conversations into opportunities
- Model flexibility: choose GPT-4.1 or GPT-4.1-mini based on needs
- Integrates with common support tools (Crisp, Slack, Zendesk)
- Enterprise-grade security and compliance certifications
- Paid plans start at $39/month, which may be costly for small businesses
- Dependent on quality and completeness of training data
- May still require human oversight for nuanced or sensitive queries
- Message limits vary by plan and model choice