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SiteSpeakAI

Free

Automate your customer support with AI.

FreeFree tier
Inputs: text, audio
Type
Open Source
Company
SiteSpeakAI

About SiteSpeakAI

SiteSpeakAI is an AI agent that you train on your own content—website pages, PDFs, Notion, Google Docs, YouTube videos, audio files, spreadsheets, and more—to instantly answer customer questions, capture leads, book meetings, look up orders, and escalate complex issues to human support with full context. It supports over 95 languages, offers customizable branding (colors, logo, name, personality), and provides an analytics dashboard to track common questions and performance. The AI can be deployed via a live chat widget, API, or integrations with Slack, Telegram, Discord, Zapier, HubSpot, and WhatsApp. Automatic retraining schedules (daily/weekly/monthly) keep the AI up to date. Multiple LLMs are supported, including GPT-5, Claude, and Gemini. Setup is intuitive and typically takes 2-5 minutes without any coding. Trusted by 1,000+ businesses across SaaS, e-commerce, and agencies.

Key Features

Train on 10+ data sources: websites, PDFs, Notion, Google Docs, YouTube, audio files, spreadsheets, and plain text
Captures leads, books meetings, looks up orders, and escalates complex issues to human support with full context
Supports 95+ languages for multilingual customer interactions
Customizable branding: colors, logo, name, personality, welcome message, and suggested questions
Analytics dashboard to see common questions, knowledge gaps, and performance metrics (resolution rate, response time, sentiment)
Automatic retraining on a daily, weekly, or monthly schedule to keep AI current
Multiple LLM support: GPT-5, Claude, Gemini (advanced models in paid plans)
Live chat widget with one line of code; also deploy via API, Slack, Telegram, Discord, Zapier, HubSpot, WhatsApp
Human escalation with seamless handoff and full conversation context
Actions per agent: book meetings, update orders, etc. (up to 15 actions in higher plans)

Pros & Cons

Pros
  • Very easy to set up with an intuitive interface; no coding required and most chatbots ready in 2-5 minutes
  • Supports a wide range of data sources (websites, PDFs, Notion, Google Docs, YouTube, audio, spreadsheets, text)
  • Multilingual support in 95+ languages makes it suitable for global businesses
  • Goes beyond simple Q&A by capturing leads, booking meetings, looking up orders, and taking actions
  • Human handoff with full context ensures complex issues are resolved without losing customer history
  • Detailed analytics help identify common questions, gauge performance, and improve knowledge base
  • Flexible pricing with a free tier and affordable paid plans; no credit card required to start
  • Automatic retraining keeps the AI current with minimal manual effort
Cons
  • Free plan is very limited: only 30 message credits, 1 agent, 10 training sources, and basic AI models
  • Advanced features like GPT-5/Claude models, custom domain, and higher action limits are only available in more expensive plans
  • Requires cloud connectivity; no offline deployment mentioned
  • AI may give incorrect answers, though users can review conversations and retrain (no explicit guardrails beyond prompt guard in enterprise)
  • Integrations like HubSpot and WhatsApp are only available from the Pro plan upward

Best For

Customer support teams reducing ticket volume by automating answers to frequently asked questionsSaaS companies training AI on documentation to help users get started faster and find answers without waitingE-commerce stores answering product questions, shipping info, and return policies instantly 24/7Agencies creating white-label AI chatbots for their clients with custom domains and branding

FAQ

What data sources can I train my AI on?
You can train on websites (we crawl all pages), PDFs, Word documents, Notion pages, Google Docs, YouTube videos and channels, audio files, spreadsheets, and plain text. We are constantly adding new sources.
How long does training take?
Most chatbots are trained and ready in 2-5 minutes, depending on the amount of content. Large websites with hundreds of pages may take longer.
Will my AI stay up to date?
Yes. You can set up automatic retraining on a daily, weekly, or monthly schedule. Your AI will automatically re-crawl your sources and learn any new content.
Can I choose which AI model powers my chatbot?
Yes. We support multiple LLMs including GPT-5, Claude 4, and Google Gemini. You can choose based on your needs for speed, accuracy, or cost. Advanced OpenAI, Anthropic, Google, and xAI models are available in paid plans.
What if my AI gives a wrong answer?
You can review conversations, fine-tune the AI, and add guardrails. Pro plans include prompt guard and PII redaction. You can also set up escalation to human support for sensitive topics.