Tiledesk
Free*[reviews](https://altern.ai/product/tiledesk)* - Open-source LLM-enabled no-code chatbot development framework. Design, test and launch your flows on all your channels in minutes.
About Tiledesk
Tiledesk is an open-source, no-code platform for building agentic AI solutions. It offers a Chatbot Design Studio for creating conversational flows, a knowledge base with semantic hybrid RAG, and pre-built automations for customer support, email ticketing, appointment scheduling, and data processing. The platform supports multi-channel deployment (web, WhatsApp, voice) and includes self-learning capabilities that automatically update the knowledge base from interactions. Tiledesk also provides API endpoints for batch automation and integrates with external services via MCP and APIs.
Key Features
Pros & Cons
- Open-source with full control and customization
- No-code platform accessible to non-technical users
- Supports multiple channels (web, WhatsApp, voice)
- Self-learning knowledge base reduces manual updates
- Includes ready-to-use AI for email and scheduling
- Provides both conversational and batch automation modes
- Limited documentation on advanced configuration
- Self-learning accuracy may depend on data quality and volume
- Enterprise features may require custom setup or support