Web
FreeAI Chatbot Software for Customer Support that Drives Growth
FreeFree tier
Inputs: text, fileOutputs: text
About Web
WorkBot is an all-in-one AI chatbot platform by WorkHub that automates customer support across chat, voice, and email. It features customizable AI agents that handle FAQs, appointment bookings, order tracking, and more in real time. The platform includes a knowledge base with natural language access, role-based access control, sentiment analysis, human handover, and 100+ integrations. It offers a free tier and paid plans for scaling businesses, with AI voice agents for inbound and outbound calls.
Key Features
AI chatbot agents for natural conversation and task automation
AI voice agent for inbound and outbound call handling
Email automation (coming soon)
Knowledge base with natural language querying and centralized data sources
100+ integrations with tools like Google Drive, Confluence, Jira, Slack, and APIs
Sentiment analysis and advanced analytics dashboard
Human representatives takeover capability
Role-based access control and data privacy compliance
Autonomous, goal-oriented AI agents that learn and improve
Predictive insights and continuous knowledge base improvement
Pros & Cons
Pros
- 24/7 automated support across multiple channels
- Free plan available with substantial capabilities
- Seamless integration with popular business tools
- Customizable AI agents with human handover for complex issues
- Sentiment analysis to gauge customer satisfaction
- Data privacy and compliance (RBAC, GDPR-like adherence)
- Transparent pricing with monthly and yearly options
Cons
- Email automation feature is still labelled as 'Coming Soon'
- Free plan limited to 500,000 tokens, 5 AI agents, and 50 URLs in knowledge base
- Voice agent in free plan restricted to 1 test call only
- Dedicated phone number for voice agent requires an extra $20/month on Pro plan
- Enterprise features like custom AI model training only available on custom plan
Best For
Automating customer support FAQ resolutionAppointment scheduling and bookingOrder tracking and status updatesCall center call handling and routingInternal knowledge management and employee self-serviceHandling customer complaints and escalation to human agents
FAQ
What is the pricing for WorkHub WorkBot?
WorkBot offers three plans: Free ($0/month with 500,000 tokens, 5 AI agents, 50 URLs, 1 test voice call), Pro ($100/month or $90/month yearly with 1,000,000 tokens, 10 AI agents, unlimited URLs, full voice agent access), and Enterprise (custom pricing with unlimited agents, custom training, dedicated support).
What are tokens and how are they used?
Tokens are units of computation used by AI models, roughly 3-4 characters per token. They are consumed when processing requests through AI agents (e.g., 'hello' uses about 1 token).
Can I upgrade or downgrade my plan anytime?
Yes, you can upgrade or downgrade your plan at any time. Changes reflect in the next billing cycle, and unused tokens roll over to the new plan.
What's included in the AI Voice Agent?
The AI Voice Agent handles inbound calls, understands natural language, and provides intelligent responses based on your knowledge base. It includes call routing, sentiment analysis, and seamless handoff to human agents.
How many AI agents can I create?
The Free plan includes 5 AI agents, the Pro plan includes 10 AI agents, and the Enterprise plan offers unlimited AI agents.