Retellio

Paid

Turn hours of customer calls into a 30‑minute podcast with real customer snippets—automated insights, recaps, and testimonials included.

Business ToolsContact

#AI#customer calls#podcasts#testimonials#summaries#B2B#customer intelligence#sentiment analysis#churn risk#Salesforce#HubSpot#Gong#Dialpad#Linear#automation#SOC 2 Type 2#data residency#workflow customization#Customer Success#Sales#Product#Marketing#real-time analytics

Type

Saas

Founded

2024

Company

Retellio (now Verlo)

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About Retellio

Retellio, now rebranded as Verlo, is an AI assistant purpose-built for financial advisors and product teams. The platform ingests thousands of customer call recordings and uses AI agents to surface actionable insights. Key capabilities include early risk detection (churn and deal risks are flagged and routed to Slack), executive briefs (weekly high-level summaries of top customer themes), deal intelligence (real-time analysis of hidden risks and stalled deals), and automated workflows (triggering tickets, tasks, and notifications without manual effort). Retellio integrates seamlessly with CRMs, call platforms, and Slack, and offers enterprise-grade SOC 2 Type II compliance with data encrypted in transit and at rest. Onboarding takes less than a day, and the platform delivers structured, actionable intelligence directly to the teams that need it.

Key Features

30‑minute, insight‑rich podcasts generated from customer calls

Authentic customer snippets preserved for context and credibility

AI agents that automate manual work tied to call recordings

Sentiment detection and churn‑prediction signals for Customer Success

Automated recaps and day‑in‑review summaries delivered on schedule

Custom actions and workflows to focus on specific segments and tasks

Real‑time sales support to spot opportunities and strengthen positioning

Quick, no‑complex‑setup onboarding—connect tools and start learning day one

Integrations with Salesforce, HubSpot, Gong, Dialpad, and Linear

Marketing‑ready testimonial generation from verified call moments

Pros & Cons

Pros

One-day setup with existing tool integrations
Delivers actionable insights directly to Slack and other channels
Automates manual analysis and workflow triggers
Security-first with SOC 2 Type II and Canadian data residency

Best For

Customer Success Manager: Detect churn risk and negative sentiment from call patterns; trigger proactive outreach and success plans.Sales Leader: Provide real‑time coaching cues and positioning signals during or after calls to advance deals faster.Product Manager: Aggregate feature requests and pain points from calls to prioritize the roadmap with evidence.Marketing Team: Auto‑generate authentic testimonials and voice‑of‑customer clips for campaigns and websites.RevOps: Surface themes impacting pipeline health; standardize handoffs with automated call summaries.Support Lead: Create structured bug‑report drafts from call transcripts and escalate recurring issues.Executive Team: Listen to a weekly 30‑minute podcast to stay close to customers and align strategy quickly.Sales Enablement: Build training libraries of real customer snippets to improve ramp time and messaging.Engineering/QA: Reproduce issues faster with concise summaries and time‑stamped call clips.Founders/General Managers: Validate segments, pricing, and positioning with continuous, unfiltered customer insights.

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