Elto

Paid

Revolutionize Call Automation with Elto's Voice AI

#live voice AI#phone calls#low latency#healthcare#construction#logistics#travel#transcription#reasoning#speech#response latency#humanlike conversations#scalable#developer-friendly#API integration#human handoff#knowledge base indexing#fine-tuning#post-call automation

Type

Saas

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About Elto

Vogent (formerly Elto) is an all-in-one platform for building humanlike, intelligent, and effective AI voice agents. It has powered millions of phone calls for thousands of organizations. The platform offers multiple layers of models covering IVR detection and navigation, custom conversational models fine-tuned on millions of noisy phone calls, and integrations with off-the-shelf models like GPT. Vogent provides advanced detection models to reach a human every time, in-depth call history with recordings and transcripts, and post-call automations that trigger workflows. It offers less than 700ms response latency and hundreds of realistic voices. The platform is designed for rapid development with a no-code dashboard and REST/GraphQL APIs.

Key Features

Low latency conversations

Human handoff capability

Knowledge base indexing

Fine-tuning with examples

Post-call automation

Scalable and developer-friendly

REST and GraphQL APIs

Custom voices

Infinitely scalable

No-code dashboard

Pros & Cons

Pros

Extremely low latency (under 700ms) for natural conversation flow
Custom language models fine-tuned on millions of real phone calls improve accuracy
IVR detection and navigation models help reach human agents faster
Scalable to thousands of simultaneous calls with minimal code
Comprehensive post-call automation and integration capabilities
User-friendly no-code studio for building agents quickly

Cons

Pricing is on a contact basis, not publicly transparent
Requires initial setup and fine-tuning for optimal performance on specific tasks
Reliance on third-party LLMs may introduce additional costs or latency

Best For

Healthcare Providers: Automate appointment confirmations and follow-up calls to patients.Construction Managers: Coordinate delivery schedules and worker communications.Logistics Coordinators: Manage shipment schedules and track delivery statuses.Travel Agencies: Confirm bookings and provide travel updates to clients.Customer Support Teams: Automate routine customer inquiries and issue resolutions.Developers: Easily integrate call automation into existing systems using REST and GraphQL APIs.Operations Managers: Automate and streamline operational calls to save man-hours.Marketing Teams: Conduct promotional calls and surveys.Sales Teams: Automate lead generation and follow-up calls.Human Resources: Schedule and conduct initial screening interviews for candidates.