AskAI by Ordemio

Ask AI by Ordemio is an AI-powered customer support agent designed for complex and technical products. It leverages your product and developer documentation to provide trustworthy, line-cited answers to user questions across your help center, app, and community platforms like Discord/Slack. The AI agent empowers the latest ChatGPT model with your specific data to deliver precise, human-like responses, resolving up to 90% of customer inquiries 24/7, reducing ticket volume, and improving CSAT. It supports over 95 languages, offers seamless human handoff, and is highly customizable in terms of behavior, tone, and appearance. Ask AI is built for self-service support, onboarding, and retention, helping users discover, learn, and implement products more effectively.

## How to Use

To use Ask AI, you first import your custom knowledge and API docs from over 25 data sources like your help center, website, files, Google Docs, and YouTube. Next, you adjust the AI agent's behavior by customizing its role, tone, style, and providing custom instructions, with options to connect to over 5000 apps or your API. Then, you customize its appearance to match your brand with custom colors, logos, welcome messages, and avatars. Finally, you embed and integrate the AI agent wherever your customers are, such as your help center, live chat, in-product experiences, email, or Discord/Slack communities, and monitor its performance through robust analytics and daily reports.

Ask AI by Ordemio's

## Key Features

- Answers from product and developer documentation with line citations - Customizable AI agent behavior (role, tone, style, prompts) - Seamless integration with existing support tools and human handoff - Detailed analytics and performance monitoring - No hallucinations, knowledge-based answers aligned with company policies - Easy setup with no code required, ready in 5 minutes

## Use Cases

- Reducing customer support ticket volume and improving CSAT - Enhancing product onboarding and retention by providing instant solutions - Delivering self-service support across help centers, in-product interfaces, and community platforms - Providing accurate, cited answers to repetitive technical questions for trial and technical users - Automating responses for customer inquiries 24/7