Brainfish

Brainfish is an AI-powered help center platform designed to instantly resolve customer inquiries. It uses ambient AI agents that learn on their own while still enabling human touch for moments that matter most. Brainfish reduces customer effort, optimizes customer experience, and reduces operational costs by automating knowledge creation, L1 and L2 support, and understanding user behavior.

How to Use

Embed Brainfish in your product or website with a code snippet. The agent starts learning and cataloging your product using computer vision. Customers and staff can then use this learned information to get answers to anything.

Key Features

• Ambient AI Agents
• Self-Generating Help Docs
• Multimodal Answer Engine
• End-to-End Actions
• Contextual Guidance
• Behavioral Reporting
• Integrations with existing tools

Use Cases

• Reduce customer effort by providing real-time guidance and proactive support.
• Automate L1 and L2 support to solve problems before users need to ask for help.
• Automate knowledge creation by building product docs on autopilot.
• Understand user behavior to improve content, processes, and product.