Chaport
FreemiumA better way to talk to your customers
About Chaport
Chaport is an all-in-one customer messaging software that combines multi-channel live chat, chatbots, a knowledge base, and more. It provides a platform for businesses to connect with customers through live chat, email, Facebook, Telegram, and Viber, all managed from a single interface. Chaport aims to automate sales and support with chatbots, encourage customer self-service through a knowledge base, and offer various integrations and API capabilities to connect with other apps.
How to Use
Add a live chat widget to your website, connect other channels like email and social media, and automate sales and support using chatbots. You can manage all customer interactions from the Chaport platform.
Key Features
- Live chat
- Chatbots
- Multi-channel messaging
- Knowledge base
- Integrations & API
Use Cases
- Sales: Increase sales by talking to customers in real-time.
- Support: Help customers faster and solve their problems quickly.
- Marketing: Automate lead qualification and collect feedback.
Key Features
Pros & Cons
- Extremely easy to use - plug and play, no training required
- Intuitive and clean user interface
- Excellent customer support from the Chaport team
- Multi-channel support consolidates all communication in one place
- Powerful automation with chatbots and FAQ bot
- Generous free plan with unlimited chats and websites
- Mobile apps for communication on the go
- Rich integration ecosystem (Zapier, API)
- Free plan limited to 2 operators and 60-day chat history
- Free plan includes branded auto-invitation
- Some advanced features (chatbots, knowledge base, teams) require paid plans
- No native phone or voice support
- Limited customization on free plan (basic widget customization only)
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