ChatterMate – The Open-Source AI Chatbot

ChatterMate is an AI-powered customer support platform that combines AI agents with human oversight to provide 24/7 support. It integrates with workflows, connects with human agents, and offers self-hosting for full data privacy. ChatterMate handles common queries, escalates complex issues, and continuously learns from knowledge base articles.

## How to Use

To use ChatterMate, enter your website URL or upload PDFs to launch customer, tech, or sales support. The AI agents will handle customer queries instantly and escalate complex issues to human agents based on availability.

## Key Features

- AI-powered customer support - Human oversight - Knowledge base integration - Open Source Self-hostable - Jira, Zendesk, and Slack integrations - Customizable branding - Real-time analytics dashboard

## Use Cases

- Automate customer support with AI agents - Provide 24/7 support - Handle customer queries instantly - Escalate complex issues to human agents - Create and route tickets automatically - Monitor customer support performance with analytics