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Faye is a Web3 customer success helpdesk that automates customer queries, troubleshoots transactions, and manages tasks with an all-in-one admin dashboard. It integrates with Discord bot and website widget for seamless customer interactions, using a self-learning AI chatbot that masters smart contracts for accurate, relevant, and on-chain troubleshooting.
## How to Use
Integrate Faye with your Discord bot and website widget. Configure customer query automation and respond to real-time messages in the all-in-one admin dashboard. Faye AI will connect with the respective block explorer and crawl all relevant on-chain activities for invalid transactions to troubleshoot once a user connects their wallet.
## Key Features
- AI-powered chatbot for Web3 customer support - On-chain troubleshooting - All-in-one admin dashboard - Discord and website integration - Seamless chatbot-to-human handoff
## Use Cases
- Automating customer support for Web3 projects - Troubleshooting on-chain transactions - Managing customer queries and tasks in a single portal - Scaling customer success with minimal resources
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