Faye

Faye is a Web3 customer success helpdesk that automates customer queries, troubleshoots transactions, and manages tasks with an all-in-one admin dashboard. It integrates with Discord bot and website widget for seamless customer interactions, using a self-learning AI chatbot that masters smart contracts for accurate, relevant, and on-chain troubleshooting.

How to Use

Integrate Faye with your Discord bot and website widget. Configure customer query automation and respond to real-time messages in the all-in-one admin dashboard. Faye AI will connect with the respective block explorer and crawl all relevant on-chain activities for invalid transactions to troubleshoot once a user connects their wallet.

Key Features

• AI-powered chatbot for Web3 customer support
• On-chain troubleshooting
• All-in-one admin dashboard
• Discord and website integration
• Seamless chatbot-to-human handoff

Use Cases

• Automating customer support for Web3 projects
• Troubleshooting on-chain transactions
• Managing customer queries and tasks in a single portal
• Scaling customer success with minimal resources