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getnametag.com

Paid

Identity verification for workforce and customer account protection.

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Customer SupportContact
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Type
Saas
Company
Nametag
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About getnametag.com

Nametag is an identity verification and ID proofing solution built for helpdesks. It helps stop social engineering and impersonation, which are involved in up to 90% of cyberattacks. Nametag verifies customers and employees at high-risk moments in under 30 seconds, reducing IT costs and preventing data breaches and ransomware.

How to Use

Nametag prompts users to verify themselves through support chat, SMS, or other channels. Users tap a link or scan a QR code to open an on-device experience. Verifications update in real-time inside the console for helpdesk staff to review.

Key Features

  • Identity verification for helpdesks
  • ID proofing
  • Social engineering prevention
  • Passwordless MFA
  • AI detection models
  • Digital identity verification
  • Proof of verification

Use Cases

  • Verify employees and customers at high-risk moments like account recoveries and MFA resets.
  • Deflect account recovery calls entirely, enabling self-service account recovery.

Key Features

Identity verification for helpdesks
ID proofing
Social engineering prevention
Passwordless MFA
AI detection models
Digital identity verification
Proof of verification

Pros & Cons

Pros
  • Verifies identity in under 30 seconds, improving customer and employee experience.
  • Resilient against AI deepfakes, presentation attacks, and injection attacks.
  • Reduces IT support costs by enabling self-service recovery and deflecting tickets.
  • Automates employee onboarding, saving IT time and reducing security gaps.
  • No app download required; works from any modern smartphone browser.
  • Reusable identity allows returning users to quickly reverify with just a selfie.
  • Integrates seamlessly with ServiceNow and other helpdesk platforms.
Cons
  • Requires a smartphone with a camera for liveness detection and selfie-based verification.
  • Dependent on internet connectivity for the mobile-native experience.
  • May not be suitable for users without access to a smartphone or camera.

Best For

Verify employees and customers at high-risk moments like account recoveries and MFA resets.Deflect account recovery calls entirely, enabling self-service account recovery.

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FAQ

What is Deepfake Defense?
Deepfake Defense is Nametag's proprietary identity verification engine that uses cryptography, biometrics, and AI to block attacks from AI-generated deepfakes, presentation attacks, and digital injection attacks.
How does Nametag verify identity?
Nametag combines cryptographic attestation, biometric liveness checks (spatial selfie), and adaptive document verification to confirm that a real person is present and that their ID is genuine.
How long does a verification take?
Verification is completed in under 30 seconds through a mobile-native experience.
Does the user need to download an app?
No, Nametag works via a mobile web experience without requiring any app download or app store visit.
Can Nametag be used for employee onboarding?
Yes, Nametag automates employee onboarding by verifying new hires' identities and provisioning accounts, reducing IT workload and preventing fraud.
Does Nametag integrate with existing helpdesk tools?
Yes, Nametag offers integrations with ServiceNow and other platforms, embedding identity verification directly into support workflows.