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Gleap is an all-in-one AI customer feedback platform that provides a comprehensive suite of tools, including visual bug reporting, an AI bot (Kai), public roadmaps, and more. It aims to enhance products and strengthen customer relationships by offering features like in-app bug reporting, knowledge base creation, product roadmaps, surveys, and marketing automation. Gleap helps businesses gather and act on customer feedback to improve their products and services.
## How to Use
Gleap can be used to collect customer feedback through various channels, including in-app bug reporting, surveys, and a knowledge base. Users can manage feature requests, create product roadmaps, and automate marketing efforts. The AI bot, Kai, can be used to answer customer support questions and provide real-time support.
## Key Features
- Visual bug reporting - AI-powered customer support (Kai) - Public roadmaps - Knowledge base - Surveys - Marketing automation - Live chat - Custom chatbots
## Use Cases
- Fix bugs faster with visual feedback. - Improve customer satisfaction with AI-powered support. - Manage feature requests and let users vote on suggestions. - Drive customer engagement with targeted outreach. - Create custom chatbots for sales, marketing, and support.
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