Inkeep
PaidTurn your content into an AI assistant and support copilot.
About Inkeep
Inkeep is an AI chatbot platform that turns documentation and other content into an AI assistant for users and a copilot for support teams. It allows users to create a ChatGPT-like experience for their product with zero maintenance, providing trusted answers and insights from their own content.
How to Use
To use Inkeep, you need to onboard your content sources (docs, blogs, forums, etc.), add a snippet of JavaScript to your platform, and then monitor and improve your documentation based on the insights and reports provided by Inkeep.
Key Features
- AI Assistant for users
- Copilot for support teams
- Reports on content gaps
- Integration with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout
- AI Agents for workflow automation
- SOC 2 Type II compliance
- PII removal and data controls
Use Cases
- Self-serve support for users
- Intelligent side panel for ticketing platforms
- Automated support workflows
- Internal Slack bot for quick answers
- Improving documentation based on user feedback and AI reports
Key Features
Pros & Cons
- Integrates with major support platforms (Zendesk, Salesforce, Hubspot, Intercom, HelpScout)
- SOC 2 Type II compliant for security
- Provides analytics and content gap reports to improve documentation
- Automated workflow capabilities via AI Agents
Best For
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