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Inkeep is an AI chatbot platform that turns documentation and other content into an AI assistant for users and a copilot for support teams. It allows users to create a ChatGPT-like experience for their product with zero maintenance, providing trusted answers and insights from their own content.
## How to Use
To use Inkeep, you need to onboard your content sources (docs, blogs, forums, etc.), add a snippet of JavaScript to your platform, and then monitor and improve your documentation based on the insights and reports provided by Inkeep.
## Key Features
- AI Assistant for users - Copilot for support teams - Reports on content gaps - Integration with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout - AI Agents for workflow automation - SOC 2 Type II compliance - PII removal and data controls
## Use Cases
- Self-serve support for users - Intelligent side panel for ticketing platforms - Automated support workflows - Internal Slack bot for quick answers - Improving documentation based on user feedback and AI reports
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