Crowd

Crowd is a customer intelligence platform that unifies feedback, analytics, and AI to help product teams make smarter, faster decisions. It turns customer data into clear insights, unifying analytics, session recordings, heatmaps, feedback, and more powered by AI. Users can ask questions in plain English and get instant answers, eliminating the need for SQL or a steep learning curve.

How to Use

Crowd unifies various customer insights like feedback, analytics, and AI-powered data. Users can explore AI chats to ask questions in plain English and get answers, watch session recordings and heatmaps to see user journeys, collect feedback through surveys, interviews, and widgets, and use analytics and user activity tracking to monitor product performance and user behavior.

Key Features

• AI chats (Chat with your data)
• Heatmaps
• Session recordings
• User activities
• Analytics
• Research studies
• Interviews
• Feedback widgets
• Complete analytics suite
• Complete research suite
• AI-powered insights

Use Cases

• Solo founders can get a complete picture of product performance without juggling multiple tools and make data-driven decisions.
• Sales & Marketing teams can understand content conversion, user engagement, and channel performance, tracking ROI with real visitor insights.
• Product & Design teams can get clear data on feature usage, spot UX issues early, and validate their roadmap with real user insights.
• Product teams can unify feedback, analytics, and AI to move faster, make smarter decisions, and eliminate tool-switching.
• Identify patterns and flag issues before they impact users using AI.
• Track real user behavior, build funnels, and segment them.
• Measure which features drive engagement and which need attention.