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HYOUKA

Paid

Transform feedback with AI-powered survey kiosks

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Type
Saas
Company
HYOUKA
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About HYOUKA

HYOUKA is an AI-powered survey kiosk designed to transform traditional surveys into interactive and engaging experiences. It aims to boost response rates and provide deeper customer insights with fewer questions by automatically capturing customer personas via an AI camera. It helps businesses turn feedback into actionable insights with real-time data and intuitive dashboards, supporting various feedback channels like web, email, and mobile.

How to Use

HYOUKA can be used in various settings, such as retail stores, hotels, and large venues, to collect customer feedback. It can be deployed as a kiosk, or surveys can be distributed via web, email, QR codes, or NFC. The collected data is then analyzed through intuitive dashboards to reveal actionable insights.

Key Features

  • AI-powered interactive surveys
  • Automatic customer persona capture via AI camera
  • Real-time data and intuitive dashboards
  • Omnichannel feedback support (web, email, mobile, QR codes, NFC)
  • Remote management for multi-store setups
  • Customizable surveys and reporting
  • Offline functionality for kitchen trucks and similar scenarios

Use Cases

  • Hotels enhancing guest loyalty and generating positive reviews
  • Retail stores acquiring new customers and improving products
  • Chain stores monitoring customer satisfaction across multiple locations
  • Large venues discovering pain points and validating changes
  • Medical facilities identifying potential problems with patient care

Key Features

AI-powered interactive surveys
Automatic customer persona capture via AI camera
Real-time data and intuitive dashboards
Omnichannel feedback support (web, email, mobile, QR codes, NFC)
Remote management for multi-store setups
Customizable surveys and reporting
Offline functionality for kitchen trucks and similar scenarios

Pros & Cons

Pros
  • Uses AI camera to automatically capture customer demographics and sentiment, reducing survey length
  • Supports multiple feedback channels including kiosk, web, email, QR codes, and NFC
  • Provides real-time dashboards for immediate insights
  • Offers offline functionality for venues with limited connectivity
  • Enables remote management across multiple locations
Cons
  • Requires physical kiosk hardware for AI camera features, adding upfront cost
  • No transparent pricing listed; requires contacting sales for quotes

Best For

Hotels enhancing guest loyalty and generating positive reviewsRetail stores acquiring new customers and improving productsChain stores monitoring customer satisfaction across multiple locationsLarge venues discovering pain points and validating changesMedical facilities identifying potential problems with patient care

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