Merchanto
PaidStop chargebacks and reduce fraud for your business
About Merchanto
Merchanto is an all-in-one solution designed to eliminate chargebacks through seamless merchant-issuer collaboration. It offers an easy-to-use platform with in-house solutions, a dashboard, and API connections with VISA and MasterCard to fight chargebacks and stop fraud.
How to Use
Integrate Merchanto into your online business to connect with a global network of VISA and MasterCard issuers. The platform enables near-real-time sharing of dispute data and purchase details between financial institutions and merchants.
Key Features
- Chargeback deflection
- Merchant-issuer collaboration
- Direct VISA and MasterCard partnerships
- Real-time operation
- Advanced AI and Machine Learning Analysis
- In-house solutions with dashboard and API
Use Cases
- Preventing chargebacks at the pre-dispute stage
- Increasing acceptance rates by issuing refunds and rapid resolutions
- Stopping fraud with MasterCard and VISA bank cards
Key Features
Pros & Cons
- No monthly or initial fees; pay only for successful outcomes
- Clear alert credit policy – no charge for duplicate or failed alerts
- Fast onboarding – can be set up within one day
- Responsive customer support team available to help achieve business goals
- Flexible payment options including credit card, wire, and cryptocurrency
- Official Visa and Mastercard partner with direct API connections
- Compatible with all major payment providers and card brands
- Full-cycle automated solution covering prevention, resolution, and recovery
- Free tier is limited to basic monitoring (Inform plan only)
- Custom pricing required for high-volume projects; not transparent
- Requires integration (API or Stripe) for full automation, may need technical setup
- Primarily focused on card payment chargebacks; limited support for other payment methods
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