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Evolvoom is an AI-powered customer retention system designed for e-commerce and dropshipping brands. It automates cart recovery, boosts customer lifetime value (LTV), and re-engages customers through smart, personalized, two-way AI conversations via email and SMS. The system eliminates the need for manual setup or complex marketing flows, integrating with Shopify to identify and proactively reach out to inactive customers.
## How to Use
Users connect their Shopify store to Evolvoom, which then syncs customer data. The AI retention rep automatically identifies customers who haven't purchased in a set period (e.g., 30 days) and initiates personalized, two-way conversations to re-engage them and suggest products. The system requires minimal manual input after an initial prompt setup, taking approximately 5 minutes to get started.
## Key Features
- AI-powered customer retention and re-engagement - Automated cart recovery - Personalized two-way AI conversations (Email & SMS) - Shopify integration for real-time customer data sync - No-code/no-flow setup - Built-in CRM and real-time analytics dashboard - Unlimited contacts and conversations
## Use Cases
- Recovering abandoned carts for e-commerce stores. - Re-engaging inactive or old customers to drive repeat purchases. - Boosting customer lifetime value (LTV) and loyalty. - Automating customer follow-ups without manual marketing flows. - Providing personalized customer outreach and support-like interactions.
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