Aira
PaidReal-time support to locate airport amenities, read restaurant menus, and shop independently with certified agents.
About Aira
Aira is an innovative, easy-to-use service that provides on-demand access to a network of certified agents who provide visual information and support to blind and low-vision individuals. This service is designed to provide users with the information they need in real-time, to help them make informed decisions and accomplish tasks independently. Whether you’re navigating a busy airport, reading restaurant menus, or shopping for groceries, Aira’s agents provide audio-visual assistance that is both accessible and reliable. With the help of a smartphone or special glasses, users can access the Aira network and get personalized support from certified agents who are trained to understand their unique needs. Using Aira’s interactive platform, users can do more than ever before. With this service, blind and low-vision individuals can take control of their lives, explore new places, and stay informed in an accessible way.
Key Features
Pros & Cons
- Provides real-time, on-demand support from certified agents trained to assist blind, low-vision, Deaf, and hard-of-hearing individuals
- Offers two dedicated apps (Aira Explorer and Aira ASL) tailored to different accessibility needs
- Free access available at thousands of Access Partner locations, reducing cost barriers for users
- Organization partnerships can make the service available at no cost to employees, students, or customers
- Enhances independence and confidence in performing everyday tasks and navigating unfamiliar environments
- Free access is limited to Access Partner locations; full service may require a paid subscription or organizational sponsorship
- Requires a smartphone or compatible smart glasses and a stable internet connection for reliable use
- Service availability and interpreter response times may vary depending on demand and location
- ASL interpreting is currently available only at select Access Partner locations in North America
- Users may need to learn how to effectively use the app and communicate with interpreters for optimal results
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