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BigCommerce

Paid

Create a customizable storefront, manage orders and payments, automate marketing and customer service.

3.5
Starting Price
$29/mo
Type
Saas
Founded
2009
Company
BigCommerce

About BigCommerce

BigCommerce is a powerful ecommerce solution that allows businesses to quickly establish a professional online presence. It offers a wide range of features and tools to streamline the entire online sales process, from setting up a storefront to managing orders and payments. With BigCommerce, businesses can easily create and customize a storefront, add products and services, upload product images, and more. The platform also offers a variety of marketing and analytics tools, so businesses can track and analyze customer engagement, create custom campaigns, and optimize their website for search engine visibility. Additionally, BigCommerce provides powerful customer support, allowing businesses to offer personalized customer service, manage customer accounts, and process payments securely. With BigCommerce, businesses can easily set up and manage a professional online store, take advantage of powerful marketing and analytics tools, and provide outstanding customer service.

Key Features

Create a modern, customizable storefront: With BigCommerce, businesses can easily customize their storefront to create a modern, professional look and feel.
Seamlessly manage orders and payments: Businesses can manage orders and payments securely and with ease, thanks to BigCommerce’s powerful tools.
Automate marketing and customer service: BigCommerce offers powerful marketing and analytics tools, as well as customer support, to help businesses automate customer service and optimize their website for search engine visibility.

Pros & Cons

Pros
  • No transaction fees on orders processed through 20+ embedded payment providers (Stripe, PayPal, Adyen, Affirm, etc.)
  • Open platform with full API access and 600+ integrations for maximum flexibility and custom development
  • Supports complex business models: B2C, B2B, DTC/B2B hybrid, subscriptions, regulated and restricted selling
  • AI assistant Companion helps automate customer service, answer questions, surface insights, and handle operations
  • Multi-storefront capability enables managing multiple brands, regions, or channels from one back end
  • Fast, optimized one-page checkout with digital wallets, BNPL, and one-click options improves conversion
Cons
  • Advanced features like custom product filtering, advanced promotions, and inventory locations are only available on higher-tier plans (Scale or Performance)
  • Lower-tier plans have GMV caps (Core up to $30K TTM, Growth up to $100K TTM) that may trigger auto-upgrades or overage fees
  • Open Payment Provider fee applies when not using embedded providers (2% on Core, 1% on Growth, 0.6% on Scale)
  • Some advanced customization (e.g., headless Catalyst) requires developer expertise and additional setup

Best For

Create a modern, customizable storefront: With BigCommerce, businesses can easily customize their storefront to create a modern, professional look and feel.Seamlessly manage orders and payments: Businesses can manage orders and payments securely and with ease, thanks to BigCommerce’s powerful tools.Automate marketing and customer service: BigCommerce offers powerful marketing and analytics tools, as well as customer support, to help businesses automate customer service and optimize their website for search engine visibility.

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