Convi
FreemiumAI-powered commerce suite unifying chat, search, and support for Shopify.
About Convi
Convi is an AI-powered commerce suite that unifies chat, search, and support—helping Shopify merchants boost conversions, increase AOV, and reduce support overhead with intelligent automation. It functions as an AI Commerce as a Service Shopify App, designed to turn every customer chat into revenue by unifying customer touch-points.
How to Use
Convi integrates seamlessly with Shopify and other existing tools like WhatsApp, Instagram, Messenger, Zendesk, Gorgias, Zapier, and Klaviyo. Merchants can launch the system in hours. Convi's AI continuously learns and adapts to the store's products, collections, variants, chats, feedback, and existing knowledge bases (FAQs, help center) to automate sales, support, and search functions.
Key Features
- AI-powered unified commerce suite (chat, search, support)
- Automated sales assistance (product nudges, cart-building, bundle suggestions)
- Automated support assistance (instant ticket resolution, order tracking, cancellations)
- GPT-powered product search
- Chat intelligence and insights for revenue blockers
Use Cases
- Boosting conversions and increasing Average Order Value (AOV) for Shopify merchants.
- Reducing support overhead and instantly resolving customer tickets.
- Unifying fragmented customer conversations and data across multiple channels.
- Providing personalized product recommendations and smart discounts to shoppers.
Key Features
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