fluents AI

Fluents.ai is a unified Intelligent Virtual Agent (IVA) platform engineered for human-grade voice interactions at enterprise scale. By automating both inbound and outbound calling workflows with sub-second latency, it provides a seamless, natural experience that eliminates the traditional friction of automated phone systems:

- AI Call Center Capabilities: A complete end-to-end voice stack that manages high-fidelity audio and intelligent dialogue for mission-critical reliability. - Rapid Agent Deployment: Build and deploy sophisticated agents in minutes equipped with advanced skills like booking appointments and real-time record lookups. - Deep CRM Integration: Bi-directional connectivity allows the IVA to seamlessly read and write data to your existing stack, including Salesforce, HubSpot, and Applied Epic. - Automated Call Disposition: Every conversation is automatically summarized with a detailed call disposition in CRM, ensuring zero manual data entry for your team. - Battle-Tested Scale: Built on GPU-accelerated infrastructure that currently powers 6 million calls per month with robust dialer capabilities. - Advanced Conversation Insights: Gain a 360-degree view of the customer experience with analytics that track sentiment, trends, and interaction quality.

## How to Use

1. Create Your Free Trial Start by visiting the Fluents.ai website and clicking "Start Free Trial." After a quick email verification, you’ll gain immediate access to the unified dashboard where you can manage both inbound and outbound voice agents.

2. Create Your First Intelligent Virtual Agent (IVA) Navigate to the "Agent Builder" to create a natural-sounding voice agent in minutes. You can select from a variety of human-grade voices and define specific Advanced Skills, such as the ability to book appointments or look up customer records in real-time.

3. Integrate with Your CRM Connect Fluents.ai to your existing tech stack (e.g., Salesforce, HubSpot, or Applied Epic) via the "Integrations" tab. This bi-directional link allows your agent to seamlessly read and write data, ensuring that every interaction is informed by historical records and every outcome is logged automatically.

4. Test Your Agent Use the "Live Sandbox" to place a test call. This allows you to experience the sub-200ms latency and natural interruption handling firsthand. You can verify that the agent correctly identifies intent and that the automated call disposition appears instantly in your CRM.

5. Scale with the Dialer Once verified, move to the "Campaigns" tab to activate your dialer capabilities. Whether you are handling high-volume inbound support or scaling to millions of outbound calls, Fluents’ GPU-accelerated infrastructure ensures consistent performance and deep conversation insights across your entire operation.