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Finally, AI translations your business can trust

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Type
Saas
Company
Unbabel

About lingo24.com

Unbabel is a Language Operations Platform that helps businesses thrive across cultures and geographies by eliminating language barriers. It offers seamless multilingual translation services, powered by AI and human review, integrating with various platforms like Salesforce, Zendesk, and Intercom. Unbabel provides solutions for customer service, multilingual content, and partnerships, ensuring secure data processing and customizable workflows for speed, quality, and cost.

How to Use

Unbabel integrates with existing workflows and favorite apps, allowing users to translate content without disruptive onboarding. Users can customize translation workflows for speed, quality, and cost, and gain visibility into translation performance through AI quality estimation.

Key Features

  • AI-powered translation with human review
  • Seamless integration with popular platforms
  • Customizable workflows for speed, quality, and cost
  • AI quality estimation for performance visibility
  • Secure data processing with ISO 27001 certification

Use Cases

  • Creating multilingual content to reach a broader audience
  • Automating translation workflows to reduce costs and improve efficiency

Key Features

AI-powered translation with human review
Seamless integration with popular platforms
Customizable workflows for speed, quality, and cost
AI quality estimation for performance visibility
Secure data processing with ISO 27001 certification

Pros & Cons

Pros
  • Easy to set up and integrates seamlessly with tools like Zendesk
  • Dynamic AI/human hybrid model reduces costs while maintaining quality
  • Transparent business practices with help articles explaining product features
  • Visible quality metrics (MT Score) give confidence in translations
  • ISO 27001 certified security for data protection
  • Proven results: 45% staffing growth with 0% spend increase, 22.5% CSAT increase
Cons
  • Pricing is not publicly listed on the website
  • May require human review for highest accuracy, increasing cost per translation
  • Relies on integration with existing platforms; standalone use may be limited
  • No offline or desktop version available

Best For

Creating multilingual content to reach a broader audienceAutomating translation workflows to reduce costs and improve efficiency

Alternatives to lingo24.com

FAQ

What is Unbabel?
Unbabel is a next-generation Language Operations (LangOps) Platform that provides AI-powered translations with optional human review, enabling businesses to communicate globally with cost, speed, and quality control.
How does Unbabel reduce costs?
Unbabel automates translations with AI where possible and only brings in human reviewers when needed, directly passing the savings back to the customer. Dynamic workflows adjust based on content type and market.
What integrations does Unbabel support?
Unbabel integrates with popular business platforms such as Zendesk, Salesforce, Intercom, and others. It works with existing workflows to enable seamless multilingual communication without disruptive onboarding.
Is Unbabel secure?
Yes. Unbabel protects data through encryption, anonymization, and best-in-class standards. The platform is ISO 27001 certified.
How do I check translation quality?
Unbabel provides an award-winning AI Quality Estimation technology called MT Score, which gives visibility into translation performance and allows you to verify quality or compare models from third-party providers.