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Mention

Paid

Monitor, track conversations, analyze keywords and topic clusters in real-time.

4.0
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Type
Saas
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About Mention

Mention is a powerful and comprehensive media monitoring tool that helps businesses and individuals stay informed. It allows users to track and analyze conversations happening across the web, in real-time. Rather than spending hours manually searching, Mention’s advanced algorithms monitor hundreds of sources, including social media, news, blogs, and forums, to give users an instant view of the conversations that matter to them.Mention also provides powerful analytics tools that help users make sense of their data. It provides detailed insights, such as sentiment analysis, keywords, topic clusters, and influencers, to help businesses understand the impact of their campaigns and identify areas for improvement. Overall, Mention is an invaluable resource for businesses and individuals looking to stay informed and measure their online presence. It offers a comprehensive suite of features, including real-time monitoring, analytics, and alerts, to help users make informed decisions quickly and easily. With Mention, users can ensure they never miss a beat.

Key Features

Monitor hundreds of sources in real-time.
Track conversations and sentiment analysis.
Analyze keywords and topic clusters.

Pros & Cons

Pros
  • Monitors a vast number of sources (over 1 billion) in real time
  • Comprehensive analytics including sentiment, emotion, reach, volume, and location
  • Competitive benchmarking and influence scoring add strategic depth
  • Review monitoring across 75+ sites provides broad customer feedback
  • Collaboration features support team workflows and shared access
  • Intuitive query building with Boolean operators for precise monitoring
  • Customer testimonials highlight good value for money and trustworthiness
Cons
  • Publish and Respond features are being deprecated; users must switch to Agorapulse for social publishing
  • Historical data access is only available as a paid add-on
  • API access for custom integrations requires an additional cost
  • No free tier is offered; pricing requires contacting sales
  • Some advanced features (e.g., white-label reporting) are restricted to the Company plan

Best For

Monitor hundreds of sources in real-time.Track conversations and sentiment analysis.Analyze keywords and topic clusters.

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FAQ

What is Boolean Search?
Boolean Search enables you to enhance the quality of your results and monitor more precisely by using operators like AND, NOT, and OR. For example, you can set 'breakfast NOT egg' as an alert. Standard alerts offer a simplified Boolean query builder, while Advanced Alerts allow up to 2,000 characters for custom Boolean queries.
What's the difference between alerts and mentions?
An alert is a keyword or set of keywords that Mention will search for across the web and social media. A mention is a result that the search finds – for example, if your alert is your company name, mentions are the online conversations talking about it.
How do I know when there are new mentions?
You receive notifications via email or desktop push notifications. Notification settings can be adjusted in your account.
Can I use Mention on my own website?
Yes. Mention provides an API for custom integrations. Detailed documentation is available at https://dev.mention.com.
Do you offer discounts for NGOs?
Yes, Mention offers discounts for non-profit organizations. Interested parties should contact sales for details.
Why can't I access the 'Publish' and 'Respond' features in Mention anymore?
Mention has decided to progressively deprecate the Publish and Respond features to streamline services and focus on core monitoring and analytics. The company now recommends Agorapulse for publishing and responding needs.
What should I use instead of Mention for publishing and responding?
Mention recommends using Agorapulse, which is designed to provide a comprehensive suite of tools for managing social media effectively.