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Newo.ai

Paid

Never Miss a Call: AI Receptionist Works 24/7

5.0
New AI ToolsContact
Inputs: textOutputs: text
Type
Saas
Company
Newo.ai
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About Newo.ai

Newo.ai is an AI front desk automation platform that provides a 24/7 AI receptionist for businesses. It answers incoming calls within 2 seconds, books appointments, and closes deals. The AI works across multiple channels including phone, SMS, web chat, and social media, supports over 25 integrations, and can speak 60 languages. It offers no-code setup via Vibe Mode, multi-location management, and outbound calling capabilities. The platform is designed for industries such as dental clinics, cleaning services, restaurants, hotels, HVAC/plumbing, catering, orthodontics, fitness, and hospitality. Pricing includes a pay-as-you-go free tier with 50 free units and a $299/month plan for growing businesses.

Key Features

Answers calls within 2 seconds
Automated phone answering service that books appointments and closes deals
Works 24/7 with no missed calls
Omnichannel support: phone, SMS, web chat, social media (Instagram, Facebook, TikTok)
Speaks 60 languages
Over 25 integrations with CRM and practice management software
Vibe Mode for no-code training of the AI employee
Voice Mode to make live changes to the agent
Multi-location management and call routing workflows
Outbound calling and lead follow-up

Pros & Cons

Pros
  • Picks up calls in 2 seconds, eliminating long wait times for customers
  • Operates 24/7, ensuring no missed calls or lost revenue
  • 3-minute setup: AI scans the business website and is ready to go
  • No-code training with Vibe Mode for easy customization
  • Ultra-realistic voice and 99.7% Lead Success Score
  • Omnichannel coverage including phone, chat, and social media
  • Enterprise-grade architecture handling 100+ concurrent calls
  • Real-time oversight prevents off-script responses
Cons
  • Free tier is limited to 50 one-time units; beyond that, per-unit costs apply
  • Higher per-unit cost ($1.50-$1.75) may add up for high call volumes
  • Requires providing a business website for initial learning
  • Dependency on internet and platform uptime for call handling
  • May not handle extremely complex, nuanced conversations without training

Best For

Dental clinics scheduling routine cleanings and handling insurance detailsCleaning services providing cost estimates and booking appointmentsBars and restaurants handling dinner reservations and guest confirmationsHotels managing room bookings, check-in/out details, and sending booking linksHVAC/plumbing companies scheduling service appointments and verifying service areasCatering services handling event inquiries, pricing tiers, and package optionsHome service companies managing inbound calls and lead capture

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FAQ

What is a unit?
A unit is a billing measure for voice and text sessions. For voice: short sessions under 30 seconds use 0.2 units; standard sessions 30 seconds to 3 minutes use 1 unit; longer sessions are billed in 3-minute increments. For text: standard sessions (within 15 agent messages) use 0.5 units; extended sessions add 0.5 units per 15 agent messages.
Am I charged for missed calls, wrong numbers, or hang-ups?
No. You only pay for conversations your AI Employee actually handles.