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Setmore

Paid

Create online booking page, track appointments and customer trends, automate reminders, feedback surveys, and virtual payments.

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Type
Saas
Company
Setmore
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About Setmore

Setmore is an all-in-one appointment scheduling platform, designed to make booking and managing appointments easier for businesses and customers alike. With Setmore, businesses can create an online booking page, so customers can easily self-book and manage their own appointments. This eliminates the need for manual bookings, saving time and effort.The platform also provides businesses with powerful reporting and analytics tools to track appointment data, customer trends, and more. This allows businesses to gain insights and make data-driven decisions to optimize their operations. Setmore also offers automated reminders, customer feedback surveys, and a virtual payment system to streamline the customer experience.Overall, Setmore offers a comprehensive set of features and tools to help businesses manage appointments and drive customer engagement. With an intuitive user interface and fast setup, businesses of all sizes can leverage Setmore to create an efficient, modern booking system and enhance their customer experience.

Key Features

Create an online booking page to allow customers to self-book and manage appointments.
Use powerful reporting and analytics tools to track appointment data and customer trends.
Leverage automated reminders, customer feedback surveys and virtual payment system to streamline customer experience.

Pros & Cons

Pros
  • Free plan supports up to 4 users and 200 appointments/month with core features.
  • Customizable Booking Page with brand colors, logo, and customer reviews enhances professional image.
  • Automated reminders (email and SMS on paid plans) significantly reduce no-shows.
  • Wide range of integrations: social media, CRM, payment gateways, video conferencing, and calendar sync.
  • Mobile and desktop apps provide on-the-go management.
  • Team features allow collaboration, permission control, and vacation tracking.
  • 24/7 customer support available via phone, chat, and email for all plans.
  • Trusted by thousands of businesses with high ratings (4.6 on Facebook, 4.75 on Capterra).
Cons
  • Free plan is limited to 200 appointments per month; SMS reminders require paid plan.
  • Some advanced features (Live Receptionist, custom notifications) are only in Pro or Team plans.
  • No built-in phone system; Live Receptionist is an add-on ($99/month) and US-only.
  • Limited customization of workflows and reporting compared to enterprise-level schedulers.
  • 2-way calendar sync is only available on Pro plan and above.

Best For

Create an online booking page to allow customers to self-book and manage appointments.Use powerful reporting and analytics tools to track appointment data and customer trends.Leverage automated reminders, customer feedback surveys and virtual payment system to streamline customer experience.

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FAQ

Does Setmore offer a free plan?
Yes, Setmore has a free plan that supports up to 4 users and 200 appointments per month, including a branded Booking Page, email reminders, mobile apps, and integrations.
Can I accept payments through Setmore?
Yes, Setmore integrates with Stripe, Square, and PayPal for online and in-person payments, including Tap to Pay and deposits.
Does Setmore integrate with my calendar?
Yes, Setmore supports 2-way sync with Google Calendar and Outlook (Pro plan and above), and can import/export events.
Can I book group classes or recurring appointments?
Yes, Setmore supports class booking with seat reservations and recurring appointments for VIP customers on paid plans.
Is there a mobile app for Setmore?
Yes, Setmore offers apps for iOS and Android to manage schedules, bookings, and customer info from anywhere.
How do customers book appointments?
Customers can self-book via your customizable online Booking Page, which can be shared through your website, social media (Facebook, Instagram), or QR codes.
Does Setmore provide customer support?
Yes, all customers receive 24/7 support via phone, chat, and email.