textit.in
FreemiumThe Leading Bot Platform
About textit.in
TextIt is a leading bot platform that allows users to visually build multichannel messaging bots and launch them anywhere in the world. It offers features like a flow designer for creating chatbots in minutes with drag-and-drop, a contact database for creating custom fields and tracking activity, campaign automation, omni-channel support (Facebook, WhatsApp, SMS, etc.), ticket hand-off to humans, and integrations with Zapier, Wit.ai, and custom webhooks.
How to Use
Use the drag-and-drop flow designer to create chatbots, connect to various channels like Facebook, WhatsApp, and SMS, and automate engagement with campaigns. Integrate with other services using Zapier, Wit.ai, or custom webhooks.
Key Features
- Flow Designer
- Contact Database
- Campaigns
- Omni-Channel Support
- Ticket Hand-off
- Integrations
Use Cases
- Automating customer support via chatbots on multiple channels.
- Running marketing campaigns through SMS and messaging apps.
- Collecting data and tracking user activity through custom fields.
- Handing off complex queries from a chatbot to a human agent.
Key Features
Pros & Cons
- No coding required to build complex chatbots
- Highly scalable infrastructure proven with billions of messages
- Broad multi-channel support including SMS, WhatsApp, Facebook, and IVR
- Free trial available to test full features
- Unlimited messaging included on all paid plans
- Affordable pricing starting at $25/month for 1,000 messaged contacts
- Discounts available for registered nonprofits
- Rich integration ecosystem via Zapier, Wit.ai, and custom webhooks
- Free trial limited to 100 contacts
- Base plan (1,000 messaged contacts) restricts flows, groups, and campaigns to 200 each
- Additional messaged contacts cost $0.01/contact/month beyond plan limits
- No built-in natural language processing (NLP); requires external integration like Wit.ai for advanced NLU
- Limited to 10 channels and 10 integrations on the base plan
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